Gift Ncube
Waiter
Doha
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level waiter position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
5
5
Certifications
Work History
Waiter
Hilton
6 2022 - Current
- Executed top-quality customer service, including greeting guests in a friendly manner and by demonstrating the 5 and 10 feet method
- Designed and delivered adequate training to newly hired team members to acquaint them with the firm operational procedures, routines, policies, standards, and best practices
- Worked during the World Cup in Fun Zone event and was a success
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
- Met with chef to review daily specials and menu changes
- Checked identification for minimum age for sale of alcoholic beverages
- Bussed tables during busy periods to assist staff and quickly turnover tables
- Remained calm and poised when dealing with difficult customers or during busy shifts
- Managed over 500 guests during Fun Zone of World Cup.
Waiter
Amici
09.2022 - 11.2022
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
- Stayed up-to-date on menu changes to help customers make food choices
- Remained calm and poised when dealing with difficult customers or during busy shifts
- Inspected dishes and utensils for cleanliness
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization, and provide easy access during busy peak service times
- Maintained customer satisfaction by clarifying questions about orders and specialty items
- Managed over 200 customers during daytime.
Education
OLevelCertificate -
ENTUMBANE.HIGH.SCHOOL
Skills
Cash handling
Upselling techniques
Food spoilage prevention
Menu presentation
Food safety understanding
Certification
How to deal with a rude or angry customer
Additional Information
Contact me on my email acc or my whatsapp number
Timeline
Waiter
Amici
09.2022 - 11.2022
Waiter
Hilton
6 2022 - Current
OLevelCertificate -
ENTUMBANE.HIGH.SCHOOL
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