Gift Williams
South Plainfield,New Jersey
Summary
Trainee Accountant with expected Bachelor of Science in Accounting and knowledge, skills and abilities to serve as entry level accounting assistant performing assignments involving practical application of financial principles, processes and regulations. Demonstrates accounting aptitude through education and picking up tasks and concepts quickly.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
David's Bridal
01.2022 - Current
- Addressed client needs and concerns over the telephone, checking store inventory and offering suggestions
- Sent out confirmation calls and voice messages for appointments and order pick-ups
- Prepped and administered customer materials and/or purchases
- Prepared and completed the necessary paperwork for customers in-store to maintain organization
- Completed relevant coursework in relation to administrative and customer support duties
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
Sales Associate
Cole Haan
02.2021 - 10.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Dealt with many different mediums, including consulting on the phone, handling money at the cash register, and fulfilling online orders.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor of Science - Accounting
Kean University
Union, NJ08.2024
Skills
- Product Knowledge
- Quickbooks Online
- Complaint Resolution
- Paperwork Processing
- Microsoft Excel
- Analysis and Preparation of Financial Statements
- Accounts Payable and Accounts Receivable
- Computer Proficiency
- GAAP
- Report Generation
Timeline
Customer Service Representative
David's Bridal
01.2022 - Current
Sales Associate
Cole Haan
02.2021 - 10.2021
Bachelor of Science - Accounting
Kean University
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