Gifty Abeka Adjei
RENTON,WA
Summary
Software-savvy quality assurance professional committed to confirming proper functionality and usability of software products before release. Plans test schedules and strategies according to project scope and delivery dates and monitors and tracks bug resolutions. Reviews software documentation to verify technical accuracy and completeness and to mitigate risks.
Overview
6
6
years of professional experience
Work History
Software QA Tester
Evergreen Testing Company
Los Angeles, CA
03.2021 - 12.2021
- Collaborated with developers and product owners to stay current on product features and intended functionality.
- Created accurate and successful test scripts to manage automated testing of certain products and features.
- Defined test strategy for product documentation and diagnostic frameworks.
- Implemented systems to streamline testing processes and better identify areas in need of improvement for every department.
- Designed validation and quality assurance parameters for automated system testing.
- Developed and executed comprehensive test plans and workforce breakdown structures for complete systems.
Dental Assistant
Wellness Centered Dentistry
Redmond, WA
08.2020 - 12.2021
- Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
- Educated patients by giving oral hygiene, plaque control and postoperative instructions.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
- Managed office schedules and calendars to coordinate administrative planning and execution.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Sales Manager
Watch Masters
EVERETT, WA
12.2014 - 12.2016
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
- Identified opportunities for growth within territory and collaborated with sales teams to reach sales goal.
- Reduced expenses by effectively negotiating contractor prices, terms and service agreements.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Developed and implemented comprehensive salesperson training program.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
Administrative Assistant
Evergreen Rehabilitation Facility
Everett, WA
07.2012 - 07.2014
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Created PowerPoint presentations for business development purposes.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Maintained staff directory and company policy handbook for human resources department.
- Organized weekly staff meetings and logged minutes for corporate records.
- Scheduled office meetings and client appointments for staff teams.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Education
Publich Health
Lake Washington Institute of Technology
Kirkland, WA12.2023
Associate of Arts - Arts
Edmonds Community College
Lynnwood, WA03.2018
Skills
- Organized and Detail-Oriented
- Results and Deadline-Driven
- Test Plans and Test Methodologies
- Software Development Life Cycle
- Manual Testing
- Collaborative Team Player
- Cross-Functional Team Collaboration
Timeline
Software QA Tester
Evergreen Testing Company
03.2021 - 12.2021
Dental Assistant
Wellness Centered Dentistry
08.2020 - 12.2021
Sales Manager
Watch Masters
12.2014 - 12.2016
Administrative Assistant
Evergreen Rehabilitation Facility
07.2012 - 07.2014
Publich Health
Lake Washington Institute of Technology
Associate of Arts - Arts
Edmonds Community College