Gigi Degirmenci

Flight Attendant

Continental/united Airlines

07.1985 - 10.2020

Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
Promoted brand reputation by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.
Contributed to company success by consistently achieving high performance ratings for customer service, teamwork, and punctuality.
Collaborated with fellow crew members to deliver a seamless travel experience for passengers on domestic and international flights.
Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.
Increased customer loyalty through personalized interactions, promptly attending to concerns, and resolving issues professionally.
Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
Supported team morale through effective communication skills that fostered cooperation among diverse crew members under various circumstances.
Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
Answered passenger questions and provided solutions to issues arising during flights.
Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
Provided comfort to anxious travelers through active listening, empathy, and reassurance during turbulence or other flight challenges.
Resolved passenger conflicts and medical emergencies during flights.
Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
Ensured safety and comfort of customers onboard aircraft.
Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
Educated passengers about emergency equipment usage during safety demonstrations, ensuring comprehension of critical procedures.
Assisted passengers with disabilities by providing wheelchairs and supporting throughout airport to provide excellent customer service.
Assisted unaccompanied minors throughout their journey by providing supervision and engaging them in age-appropriate activities or conversation.
Coordinated with ground personnel to resolve any issues or discrepancies in a timely manner, maintaining smooth operations.
Prepared cabin for arrival by cleaning surfaces, restocking supplies, securing loose items, and ensuring overall orderliness.
Managed inventory effectively, ensuring that all necessary supplies were available for each flight, while minimizing waste and costs.
Collected trash, tidied up aisles and wiped down surfaces during and in between flights to keep cabin clean.
Ensured timely departures by assisting with boarding procedures and efficiently stowing luggage.
Streamlined the boarding process by assisting passengers with seat assignments and providing clear directions during busy flights.
Relayed updates and information to passengers after confirming key details with pilot.
Facilitated efficient meal services by accurately taking orders, serving food quickly, and managing dietary restrictions or special requests.
Elevated onboard sales revenue by effectively promoting duty-free products and conveying the benefits of loyalty programs.
Improved flight attendants' response times to passenger calls by implementing more efficient workflow.
Enhanced passenger safety and comfort by conducting thorough pre-flight checks and cabin preparations.
Collaborated with airport personnel to resolve boarding and disembarking delays, minimizing inconvenience to passengers.
Trained new flight attendants, equipping them with skills needed to maintain high service standards.
Conducted safety demonstrations before each flight, enhancing passengers' understanding of emergency procedures.
Assisted in managing passenger conflicts with diplomacy and professionalism, maintaining peaceful cabin environment.
Promoted airline's loyalty program to passengers, increasing enrollment numbers.
Maintained clean and orderly cabin environment throughout flights, enhancing overall passenger experience.
Assured timely departures by efficiently completing all pre-boarding tasks.
Boosted passenger loyalty through personalized service and attention to detail.
Assisted passengers in finding their seats and storing carry-on luggage, ensuring swift and organized boarding process.
Increased customer satisfaction by providing high-quality service and attending to passengers' needs with empathy and professionalism.

Summary

Overview

Work History

Flight Attendant

Education

High School Degree - General

Skills

Languages

Timeline

Flight Attendant

High School Degree - General

Similar Profiles

Nune P FernandezNune P Fernandez

FREDERICK BRYANTFREDERICK BRYANT

Cheryl LevinCheryl Levin