Gigi Mahaffey
Keystone Heights,FL
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
9
9
years of professional experience
Work History
Interim Unit Director
Boys & Girls Club Northeast Florida
Keystone Heights, FL
05.2024 - Current
- Executed organization of extracurricular activities like field trips and special events for children in the facility.
- Established standards of quality control and safety regulations in compliance with established guidelines.
- Prepared reports summarizing key performance indicators related to unit objectives.
- Coordinated recruitment efforts by interviewing potential candidates and making hiring decisions accordingly.
- Established relationships with parents and guardians to foster strong communication regarding their child's progress.
- Ensured compliance with local regulations governing child care facilities.
- Designed and implemented stimulating curricula for physical, mental, and emotional growth in children.
Administrative Assistant
Boys & Girls Club of Northeast Florida
Keystone Heights, FL
09.2022 - 05.2024
- Updated contact lists regularly when changes occur in employee status or contact information.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Managed database systems containing customer contact information.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Handled confidential documents in an organized fashion according to established protocol.
Behavior Assistant
Clay County School District
Keystone Heights , FL
10.2017 - 09.2022
- Facilitated individual and group sessions with students on social skills, anger management, conflict resolution.
- Implemented positive reinforcement systems for desired behaviors based on individualized needs.
- Provided support to students with challenging behaviors, such as aggression or self-injury.
- Monitored student progress in order to modify behavior plans when necessary.
- Collaborated with school staff members on creating a safe learning environment by establishing clear expectations for all students.
Substitute
Kelly Services
Keystone Heights, FL
01.2016 - 10.2017
- Facilitated small group discussions among students about assigned topics or materials covered in class.
- Maintained a safe, organized and disciplined learning environment for students of all ages.
- Participated in professional development opportunities related to substitute teaching practices.
- Assisted with special projects such as field trips, extracurricular activities.
- Supported individual students who needed additional assistance on assignments or concepts taught in class.
Education
Bachelor of Science - Developmental Psychology
Grand Canyon University
Phoenix, AZ09-2025
High School Diploma -
Keystone Heights Junior/Senior High School
Keystone Heights, FL06-2007
Some College (No Degree) - Elementary School Teaching
SantaFe Community College
Gainesville, FLSkills
- Emergency medical procedures knowledge
- Highly organized
- Behavioral Management
- Records Maintenance
- Spreadsheet Management
- Recordkeeping
- Office Management
- Complex Problem-Solving
- Crisis intervention strategies
Timeline
Interim Unit Director
Boys & Girls Club Northeast Florida
05.2024 - Current
Administrative Assistant
Boys & Girls Club of Northeast Florida
09.2022 - 05.2024
Behavior Assistant
Clay County School District
10.2017 - 09.2022
Substitute
Kelly Services
01.2016 - 10.2017
Bachelor of Science - Developmental Psychology
Grand Canyon University
High School Diploma -
Keystone Heights Junior/Senior High School
Some College (No Degree) - Elementary School Teaching
SantaFe Community College
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