GIGI Marks
Franklinton,LA
Summary
A results-driven professional with a proven track record in management, healthcare, and education. Committed to achieving organizational goals through effective leadership, communication, and collaborative problem-solving. Experienced in sales, nursing, and early childhood education, with a strong focus on delivering high-quality results and superior customer service.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Substitute Teacher
Regina Coeli Child Development Center
03.2023 - Current
- Followed classroom plans left by the class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Repeatedly requested as a substitute teacher by teachers based on excellent past referrals and trusted performance.
- Maintained day-to-day classroom management and discipline to promote learning initiatives
- Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes
- Enforced school and class rules to maintain order in the classroom
MANAGER, DIRECTOR, AND HEAD CERTIFIED NURSING ASSISTANT
The Trace Senior Living
04.2011 - 07.2019
- Oversaw housekeeping and ensured resident comfort and safety
- Played a key role in assisting with Activities of Daily Living (ADLs), including feeding, patient positioning, wound care, toileting, and hygiene promotion
- Managed inside-facility transportation and medication management, teaching self-reliance
- Assisted residents with daily exercise routines, provided emotional support, grooming, and socialization
- Handled resident transportation and communicated with families and medical staff
- Managed employee scheduling, supply inventory, and resident care plans.
- Managed and motivated employees to be productive and engaged in work
- Accomplished multiple tasks within established timeframes
- Maintained a professional, organized, and safe environment for employees and patrons
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground
- Cross-trained existing employees to maximize team agility and performance
- Maximized performance by monitoring daily activities and mentoring team members
- Onboarded new employees with training and new hire documentation
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments
- Developed and maintained relationships with families of power of attorney
Sales Associate and Paint Specialist
Home Depot
06.2008 - 09.2009
- Greeted customers and helped with product questions, selections, and purchases
- Helped customers complete purchases, locate items, and join reward programs
- Organized store merchandise racks and displays to promote and maintain visually appealing environments
- Answered questions about store policies and addressed customer concerns
- Worked closely with shift manager to solve problems and handle customer concerns
- Offered each customer top-notch, personal service to boost sales and customer satisfaction
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention
- Maintained a clean sales floor and straightened and faced merchandise
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products
- Stocked merchandise, clearly labeled items, and arranged according to size or color
- Developed professional relationships with customers to increase loyalty, retention, and rapport
Education
Bachelor of Science - Business/Management
Southeastern Louisiana University
Hammond, LA05.2025
Certification - Certified Dementia Practitioner
NCCDP
Sparta, NJ2016
Certified Nurse Assistant -
Mia's Medical Academy
Baton Rouge, LA2015
High School Diploma -
Franklinton High School
Franklinton, LA2006
Skills
- Parent Communication
- Discussion Facilitation
- Behavior Modeling
- Lesson Planning
Accomplishments
Employee of the year in November 2018 The trace senior living community
Employee of the month in 2016 the Trace senior living community
Home Depot employee of the month in February 2009
Regina Coeli Child Development Center The best sub in 2023 in franklinton la
Certification
Management and Leadership - Communication and Collaboration - Business Judgment - Project Management - Problem Solving - Certified Nursing Assistant - Certified Dementia Practitioner - Certified Child Development Associate (CDA).
Timeline
Substitute Teacher
Regina Coeli Child Development Center
03.2023 - Current
MANAGER, DIRECTOR, AND HEAD CERTIFIED NURSING ASSISTANT
The Trace Senior Living
04.2011 - 07.2019
Sales Associate and Paint Specialist
Home Depot
06.2008 - 09.2009
Bachelor of Science - Business/Management
Southeastern Louisiana University
Certification - Certified Dementia Practitioner
NCCDP
Certified Nurse Assistant -
Mia's Medical Academy
High School Diploma -
Franklinton High School
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