Gigi Ramirez
SAN DIEGO,CA
Summary
Dynamic professional with a proven track record at Dexcom, excelling in workflow optimization and team collaboration. Skilled in QuickBooks and risk management, I have successfully trained employees and enhanced production efficiency. My attention to detail and effective communication have consistently driven quality outcomes in fast-paced environments. Diligent professional with great teamwork abilities and focus on safe production. History assembling high rate of products per hour in fast-paced environment by applying strong multi-tasking, organizational and teamwork abilities to meet challenging demands. Good technical and mechanical knowledge developed several years of related experience. Safety-focused Assembler experienced in large manufacturing plants. Detail-oriented and adept at interpreting blueprints, working with others and meeting production deadlines. Skilled at managing materials and conducting final inspections. Self-motivated Assembler offers skills in fabrication and welding. Organized team player with great attention to detail. Recognized for assembling top-notch final products and strong troubleshooting abilities. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Industrious professional with high-level competency in assembly and fabrication. Lays out materials to plan workflow and verify supply levels. Excellent understanding of blueprints and work instructions.
Overview
33
33
years of professional experience
Work History
Manufacture Assembler
Dexcom
San Diego, CA
02.2022 - 07.2024
- Inspected components for quality and adherence to specifications.
- Collaborated with team members to optimize workflow efficiency.
- Maintained a clean and organized work area to ensure safety.
- Followed assembly instructions and schematics accurately.
- Documented production processes and completed necessary records.
- Trained new employees on assembly procedures and safety protocols.
- Follow established assembly methods and procedures to ensure product quality standards are met.
- Align components for proper fit and adjust as necessary during the assembly process.
- Collaborate with team members to optimize workflow processes within the department.
- Test assembled products for accuracy and functionality prior to final packaging.
- Notify supervisors of any potential issues that may cause delays in production schedules.
- Operate machines such as drill presses and saws to cut or shape parts during assembly.
- Position parts in jigs or fixtures for fastening with bolts, screws, rivets, or other fasteners.
- Recorded and reported product damages and malfunctions for supervisor review.
- Assembled and completed products according to production schedules.
- Packed finished products for shipment and prepared them according to shipping specifications.
- Operated and maintained equipment in a clean and safe condition.
Parcel Sorter
USPS, United States Postal Service
San Diego, CA
09.2021 - 11.2021
- Sorted incoming parcels efficiently based on size and destination.
- Maintained cleanliness and organization in sorting areas for safety compliance.
- Inspected parcels for damage before processing to uphold service standards.
- Communicated with supervisors about operational issues and parcel discrepancies.
- Ensured accuracy of shipments by verifying contents against shipping documents.
- Liaised with courier services regarding pick-up schedules for outgoing parcels.
- Collaborated with team members to ensure timely processing of shipments.
- Scanned barcodes of incoming items to determine their destination.
- Inspected parcels for damage prior to sorting and packing.
- Followed safety guidelines while operating machinery at all times.
- Reported any damages or discrepancies found during the sorting process immediately to management.
Customer Service Representative
Home Depot
San Diego, CA
03.2021 - 09.2021
- Assisted customers with product inquiries and service-related issues.
- Processed transactions efficiently using point-of-sale systems.
- Resolved customer complaints to ensure satisfaction and retention.
- Maintained knowledge of current promotions and product offerings.
- Collaborated with team members to enhance the customer experience.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong relationships with customers by providing personalized assistance and support.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Conducted regular follow-up calls with customers after resolving their issues.
Branch Exchange Manager
NEXCOM Navy Exchange
San Diego, CA
09.1991 - 06.2021
- Increased efficiency and drove branch revenue by optimizing daily operations.
- Designed sales and service strategies to improve revenue and retention.
- Developed and maintained client rapport to meet financial service needs and drive branch loyalty.
- Evaluated budget plans and current costs to project trends and recommend updates.
- Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
- Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
- Developed annual branch business plan for maximum profitability and effectiveness.
- Enhanced financial performance metrics by networking to create successful and sustainable relationships.
- Verified accuracy of accounting disbursements such as payroll and vendor payments.
Kitchen Manager
SDBoba Tea
San Diego, CA
02.2018 - 01.2021
- Managed kitchen operations to ensure efficient food preparation and service.
- Trained staff on food safety standards and kitchen best practices.
- Oversaw inventory management and restocking of kitchen supplies.
- Enforced cleanliness standards across all kitchen areas and equipment.
- Developed standard operating procedures for food preparation processes.
- Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
- Performed weekly inventories of food items stored in refrigerators or freezers.
- Trained new kitchen staff on proper food handling techniques and safety regulations.
- Inspected equipment regularly to identify necessary repairs or replacements.
- Developed and implemented kitchen policies, procedures and quality standards.
- Received, organized and rotated paper goods and food ingredients.
- Evaluated employee performance through observation of work habits, attitude toward customers and adherence to company policies.
Education
Some College (No Degree) - Management
Florida College of Medical And Dental
Jacksonville, FLSkills
- QuickBooks experience
- Excels in team leadership
- Proficient in Word, Excel, Outlook
- Expert in risk management
- Account analysis expertise
- Equipment operation
- Assembly instructions
- Workflow optimization
- Process documentation
- Safety compliance
- Team collaboration
- Time management
- Problem solving
- Employee training
- Effective communication
- Attention to detail
- Production scheduling
- Supply chain management
Education and Training
other
Languages
Filipino-Tagalog
Timeline
Manufacture Assembler
Dexcom
02.2022 - 07.2024
Parcel Sorter
USPS, United States Postal Service
09.2021 - 11.2021
Customer Service Representative
Home Depot
03.2021 - 09.2021
Kitchen Manager
SDBoba Tea
02.2018 - 01.2021
Branch Exchange Manager
NEXCOM Navy Exchange
09.1991 - 06.2021
Some College (No Degree) - Management
Florida College of Medical And Dental