Entrepreneurship
Gigi Rice
Management
Jersey City,NJ
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, problem-solving, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
17
17
years of professional experience
2
2
years of post-secondary education
4
4
Certifications
Work History
Production Operator
Mondelez International
Fairlawn, NJ
07.2016 - 07.2021
- Inspected final products to assess compliance with quality standards and established tolerances.
- Worked with supervisor to coordinate workflow and updated daily production team accordingly.
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Used equipment properly to avoid workplace hazards or injuries.
Manager
Columbia Tavern
Jersey City, NJ
06.2013 - 07.2018
- Onboarded new employees with training and new hire documentation.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Checked ID cards and verified bar guests were of legal age.
- Capitalized on opportunities to advance operations and mixology knowledge, enhancing customer service with refined and current expertise.
Collection Manager
American Fitness Association
Union, NJ
05.2010 - 06.2013
- Trained and mentored new employees on collection methods, documentation requirements and performance strategies.
- Supervised staff of collectors, monitoring phone calls and letters.
- Contacted customers to collect outstanding payments via one-time or negotiated installment methods.
- Worked with legal resources and recovery teams to manage default issues.
- Monitored payments due from clients and promptly contacted clients with past due payments.
Operational Manager
Victoria Secret
Jersey City, United States
09.2006 - 03.2010
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Prepared annual budgets with controls to prevent overages.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
Education
Associate of Arts - Health Management And Clinical Assistance
Anthem College - Bryman School
Online 09.2012 - 06.2014
Skills
Material quality inspection
Assembly and production
Operations support
Equipment monitoring
Human resources knowledge
Relationship building and management
Proficient in MS Office
Financial services
Communication and Motivation
Work Ethic
Conflict resolution methods
Certification
CNA
Interests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Production Operator
Mondelez International
07.2016 - 07.2021
Manager
Columbia Tavern
06.2013 - 07.2018
Associate of Arts - Health Management And Clinical Assistance
Anthem College - Bryman School
09.2012 - 06.2014
Collection Manager
American Fitness Association
05.2010 - 06.2013
Operational Manager
Victoria Secret
09.2006 - 03.2010