Summary
Overview
Work History
Education
Skills
Certification
Interests
Work Availability
Quote
Timeline
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Gigi Rice

Management
Jersey City,NJ

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, problem-solving, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

17
17
years of professional experience
2
2
years of post-secondary education
4
4
Certifications

Work History

Production Operator

Mondelez International
Fairlawn, NJ
07.2016 - 07.2021
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Worked with supervisor to coordinate workflow and updated daily production team accordingly.
  • Supported production needs by performing routine tasks using standard procedures and equipment.
  • Used equipment properly to avoid workplace hazards or injuries.

Manager

Columbia Tavern
Jersey City, NJ
06.2013 - 07.2018
  • Onboarded new employees with training and new hire documentation.
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Checked ID cards and verified bar guests were of legal age.
  • Capitalized on opportunities to advance operations and mixology knowledge, enhancing customer service with refined and current expertise.

Collection Manager

American Fitness Association
Union, NJ
05.2010 - 06.2013
  • Trained and mentored new employees on collection methods, documentation requirements and performance strategies.
  • Supervised staff of collectors, monitoring phone calls and letters.
  • Contacted customers to collect outstanding payments via one-time or negotiated installment methods.
  • Worked with legal resources and recovery teams to manage default issues.
  • Monitored payments due from clients and promptly contacted clients with past due payments.

Operational Manager

Victoria Secret
Jersey City, United States
09.2006 - 03.2010
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
  • Prepared annual budgets with controls to prevent overages.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.

Education

Associate of Arts - Health Management And Clinical Assistance

Anthem College - Bryman School
Online
09.2012 - 06.2014

Skills

Material quality inspection

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Certification

CNA

Interests

Entrepreneurship

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Production Operator

Mondelez International
07.2016 - 07.2021

Manager

Columbia Tavern
06.2013 - 07.2018

Associate of Arts - Health Management And Clinical Assistance

Anthem College - Bryman School
09.2012 - 06.2014

Collection Manager

American Fitness Association
05.2010 - 06.2013

Operational Manager

Victoria Secret
09.2006 - 03.2010

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Gigi RiceManagement