Summary
Overview
Work History
Education
Skills
References
Timeline
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Gigi Rushton

Gigi Rushton

Summary

Organized Medical Biller thoroughly versed in medical coding and HIPAA requirements. Personable professional with [Number] years of hands-on experience claiming refunds, reviewing claims and maintaining billing reports. Accommodating and helpful team player proficient in job-related billing software.

Overview

7
7
years of professional experience

Work History

Health Care Billing Specialists

Intermountain Healthcare
Salt Lake, UT
02.2023 - Current
  • Resolved billing discrepancies with other departments or insurance companies.
  • Verified accuracy of all charges billed for services rendered by providers.
  • Created financial statements for patients to provide detailed accounts of services rendered.
  • Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
  • Reviewed and analyzed contracts to resolve billing issues with vendors and carriers.
  • Contacted vendors to follow up on late invoices.
  • Responded to customer inquiries and problems to promote great service.
  • Train new Employees representatives

CUSTOMER SUPPORT & ACCOUNT CREATION

VIVINT
Orem, UT
01.2020 - 02.2023
  • Assist the Inside Sales team by facilitating payment over the phone
  • Take inbound transfers and provide world class customer service
  • Accomplished top ranking in my department for both number of calls taken and customer satisfaction
  • Led interactions with Internal Sales Reps and Technicians
  • Provided location and service advice; such as installation, sales, or service
  • Solved complex issues for employees; removing roadblocks for technicians.
  • Resolved Level 1 technical issues with software, hardware and peripherals.
  • Opened service tickets for clients, documenting user information and description of problem.
  • Supported customers with password resets and account customization.

LIFE COACH/SALES

ACHIEVE TODAY
01.2018 - 01.2020
  • Identify limiting beliefs and help them prospects deal with self-defeating attitudes
  • Help businesses see and understand how their employees work so that they can innovate faster
  • Consistent Top 10 sales producer.

NEW HOME INTERIOR DESIGN COORDINATOR

SALISBURY HOLMES
Springville, UT
01.2017 - 01.2018
  • Maintain, update, and manage projects via Excel spreadsheets
  • Coordinate and set new home buyer appointments
  • Create schedules for tradesmen; plumbing, finish work, appliances etc
  • Set up and layout project samples and print and prepare design presentation images
  • Coordinate materials required for Renderings and Final Design Book.
  • Prepared detailed expense reports for all departmental activities.
  • Visited home sites when necessary to assess and fulfill customer needs.
  • Designed floor plans, elevations, and 3D perspective views and material boards for both in-house review and presentation to client.
  • Developed interior design concepts and prepared interior systems and finishes.
  • Collaborated closely with customers, adjusting plans to satisfy client needs and requirements.
  • Selected furniture, light fixtures and accessories to create unique and inviting rooms to meet customer vision.
  • Created custom design boards with attention to detail for visual representation, including samples of fabrics, wall finishes and flooring.

Education

Skills

  • Customer Service
  • Good Listener
  • Detail Oriented
  • Results Driven
  • Leader
  • Independent
  • Organized
  • Responsible
  • Problem solving
  • Interpersonal Communication
  • Creativity
  • Team work
  • Data Collection
  • Coaching proficiency
  • Client Records Management
  • Appointment Coordination
  • Personal Development Sessions
  • Client assistance

References

References available upon request.

Timeline

Health Care Billing Specialists

Intermountain Healthcare
02.2023 - Current

CUSTOMER SUPPORT & ACCOUNT CREATION

VIVINT
01.2020 - 02.2023

LIFE COACH/SALES

ACHIEVE TODAY
01.2018 - 01.2020

NEW HOME INTERIOR DESIGN COORDINATOR

SALISBURY HOLMES
01.2017 - 01.2018

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Gigi Rushton