Gigi R Perez
Chicago,IL
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Ambitious, career-focused job seeker, anxious to obtain an entry-level position to help launch career while achieving company goals.
Overview
4
4
years of professional experience
Work History
Managing Supervisor
Starbucks
Chicago, IL
09.2019 - Current
- Acts with integrity, honesty and knowledge that promotes the culture, values and mission of Starbucks.
- Tracked progress on projects and provided timely feedback to staff members.
- Planned and managed resources to consistently meet production, quality and cost goals. Resolved customer complaints and adjusted policies to meet changing needs.
- Coached staff members to develop long-term career goals.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Monitored employee productivity to provide constructive feedback and coaching.
- Created new strategies for improving customer service standards within the organization.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Directed and supervised team of 15 employees in daily operations.
- Assessed company operations for compliance with safety standards.
- Evaluated processes and employee strengths to realign workflows with changing business demands.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
High School Diploma -
Aspira High School
Chicago, IL05.2018
Skills
- Customer Relations
- Recordkeeping
- Decision-Making
- Cultural Awareness
- Organization and Time Management
- Friendly, Positive Attitude
- Leadership
- Strategic Planning
- Inventory Control
- Training and Mentoring
- Policy Enforcement
- Policy Implementation
Languages
Fluent in English and Spanish.
Timeline
Managing Supervisor
Starbucks
09.2019 - Current
High School Diploma -
Aspira High School
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