Lindelwa Mhlanga
Komartipoort ,MP
Summary
Seasoned Managing Supervisor with comprehensive experience in overseeing operations, improving efficiencies, and driving team performance. Strengths include strong leadership skills coupled with the ability to manage large teams and foster a positive work environment. Have made significant impacts in prior roles by streamlining processes and implementing strategies that enhanced overall productivity.
Overview
7
7
years of post-secondary education
3
3
years of professional experience
Work History
Managing Supervisor
Jason Deli
Austin, TX
06.2023 - Current
- Supervised daily operations and ensured compliance with food safety standards.
- Trained new team members on customer service protocols and operational procedures.
- Managed inventory levels and coordinated product ordering to maintain stock availability.
- Resolved customer complaints quickly to enhance guest satisfaction and loyalty.
- Implemented process improvements to streamline workflow and increase efficiency.
Customer Service Representative
Progressive
Austin, TX
05.2023 - 07.2024
- Assisted customers with policy inquiries and claim submissions.
- Resolved customer complaints through effective communication and problem-solving.
- Educated clients on insurance products and services available at Progressive.
- Collaborated with team members to improve customer service processes.
Education
Associate of Science - Farming Management
Enhlanzeni Tvet College
Newcastle , KZN 01.2018 - 10.2021
Associate of Science - Agriculture
Enhlanzeni Tvet College
Nelisprate, MP 01.2015 - 11.2017
Inkomazi High School
Komartipoort, MPSkills
- Inventory management
- Process improvement
- Customer service
- Team training
- Food safety compliance
- Customer relationship management
- Time management
- Sales management
- Staff management
- Financial management
- Shift scheduling
- Staff training and development
- Team leadership
- Project management
Timeline
Managing Supervisor
Jason Deli
06.2023 - Current
Customer Service Representative
Progressive
05.2023 - 07.2024
Associate of Science - Farming Management
Enhlanzeni Tvet College
01.2018 - 10.2021
Associate of Science - Agriculture
Enhlanzeni Tvet College
01.2015 - 11.2017
Inkomazi High School