Gihyun Hong
Tustin,CA
Summary
Professional administrative specialist with proven track record in managing office operations efficiently. Strong focus on team collaboration, problem-solving, and delivering results under shifting demands. Skilled in scheduling, document management, and communication. Known for reliability, adaptability, and maintaining high standards.
Resourceful and experienced worker offering expertise in customer service. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Secretary
Sang Hong
01.2021 - 02.2023
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
Cashier & Barista
Keioko
01.2020 - 02.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
No Degree - Aerodynamics
EFI Flight School
Murrieta, CA03-2024
Skills
- Customer service
- Verbal and written communication
- Phone etiquette
- Organization
- Sales support
- Complex Problem-solving
Certification
- First Aid Certification - American Heart Association.
Languages
Spanish
Limited Working
Timeline
Secretary
Sang Hong
01.2021 - 02.2023
Cashier & Barista
Keioko
01.2020 - 02.2021
No Degree - Aerodynamics
EFI Flight School
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