Gil Mckinney

• Enhanced route efficiency by consistently analyzing and optimizing delivery routes.
• Increased safety awareness by conducting regular vehicle inspections and adhering to traffic regulations.
• Received, counted and inspected inventory for delivery.
• Promoted company values through consistent demonstration of commitment to excellence during daily operations.
• I had several 100% passed inspections at D.O.T. Weigh Stations while O.T.R.

I mostly used this time to care for my Mom, whom was in Hospice and I needed to be close to her.

• Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
• Provided exceptional service to clients, leading to increased repeat business and positive feedback.

• Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
• Drove to CSX Rail Yards To drop off and pick up Intermodal Containers and Chassis for Amazon.
• Obeyed ALL safety rules and Rail Yard Procedures and policies to ensure safety at All times, ie speed limits, safety vests, exiting the truck when Container is lowered, properly securing the container to the chassis with the lock knobs and zip ties. To PREVENT being BANNED.
• Made sure that the PROPER Container was picked up by matching all Container identifiers
• Before leaving the Rail Yard, Made sure the load was secure, properly attached and the Shipper seal is in tact, not missing and documented BEFORE taking possession of the Container.

• Increased customer satisfaction levels by addressing concerns promptly and providing exceptional service.
• Served as a key liaison between management and staff, facilitating open communication channels for better decision-making processes.
• Reconciled daily sales transactions to balance and log day-to-day revenue.

• Delivers fresh cut fruit and "grab n' go" sandwiches to Kroger Grocery Stores.
• Received, counted and inspected inventory for delivery.
• Handled Kroger concerns and issues by answering questions and escalating major problems to supervisor.
• Drive 53 ft. Refrigerated Trailer to Nashville, Tennessee or Charlotte, NC often to picked up additional product when OUR warehouse was unable to keep up with demand in the same day turnaround.
• Communicated regularly with dispatcher for delivery route details and changes.
• Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.

• Deliver Refrigerated Dairy products to various accounts DSD.
• Promote the addition of new sales products/Reset merchandising displays.
• Maintain and monitor a set refer temperature range to ensure proper food safety.
• Stock, rotate product on shelves and in coolers.
• Operated delivery vehicles safely and efficiently.
• Submit account paperwork and deposits, including invoices and handheld reports.
• Inspected and loaded delivery trucks and picked up customer returns.
• Immediately addressed problems with customers to promote speedy resolution.
• Increased delivery efficiency by 80% by instituting new driver safety, licensure, and training programs.

• Drove a Dedicated route to New Orleans French Quarters and to Memphis TN. from ATL.
• Managed efficient loading, unloading and security of customer freight, taking care with fragile items and diligently bracing loads, balancing weights and preventing shifting.
• Maintained proper temps according to load specifications.
• Unloaded products from the truck into designated customer storage areas
• Verified the delivery of items with customer and obtained proper signatures and collected payment when required
• Communicated all errors with management for authorization for returns and discrepancies.
• Transported freight via 53 ft reefer trucks between 6 cities on weekly cycle.

• Delivered QT food product daily to a set scheduled route in a timely manner.
• Maintained and monitored a set reefer temperature range to ensure proper food safety.
• Performed pre and post trip inspections.
• Logged mileage, stops, orders and carton counts for each route.
• Maintained a safe and clean driving record per C.S.A. 2010.
• Immediately addressed problems with customers to promote speedy resolution.
• Completed daily pre- and post-trip vehicle inspections.
• Conducted daily vehicle inspections, addressing any maintenance needs for optimal performance.
• Loaded and unloaded trucks efficiently, minimizing potential for damaged goods during transport.
• Enhanced route efficiency by regularly reviewing and optimizing delivery schedules.
• Provided exceptional customer service by addressing questions or concerns professionally and courteously.
• Ensured compliance with company policies and procedures during all delivery tasks.

• Responsible for training all new QuikTrip Kitchens Employees
• Monitored participant workflow and behaviors throughout training process.
• Monitored and reported trainee progress, introducing new learning tools to address individual needs.
• Tracked attendance and evaluated progress for assigned trainees.
• Implemented new training courses after assessing corporate data and identifying employee weaknesses.
• Trained and mentored 8 new personnel hired to fulfill various roles.
• Identified workers with specific skill sets to recommend for promotions or raises, increasing internal hiring 12%.

• Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
• Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
• Assisted in settling and ensuring successful delivery of theater budgets, goals, and objectives.
• Processed employee claims involving performance issues and harassment.
• Reviewed financial numbers utilizing daily, weekly, monthly and quarterly MIS reports
• Performed Human Resource duties, including hiring and training new employees, payroll, weekly timesheets and scheduling, and implementing corporate policies.
• Responsible for the completion, accuracy and analysis of the weekly concession reports.
• Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.

• Verified inventory computations by comparing to physical counts and investigating discrepancies to adjust errors.
• Leveraged forklift, hand truck or electric dolly to move or stack materials.
• Cleaned, sanitized and maintained equipment and storage areas to comply with health regulations and quality standards.
• Prepared and checked outbound shipments for accuracy.
• Managed timely and effective replacement of damaged or missing products.

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• Trained and managed associates in customer service and sales techniques.
• Optimized store displays and appearance via strategic merchandising.
• Managed scheduling for store shifts to accomplish proper staffing.
• Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
• Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
• Supported senior management in implementing and upholding store policies and procedures.
• Engaged directly with customers to offer assistance and resolve complaints.