Dynamic security professional with extensive experience in managing security operations and leading teams. Skilled in problem-solving and effective communication, contributing to enhanced safety and emergency response outcomes. Was awarded the Heroes Award by Walt Disney World for the proper administration of CPR on a Disney Cast Member.
Overview
17
17
years of professional experience
Work History
Delivery Driver
Rent 1st
Atoka, Oklahoma
09.2025 - Current
Loaded and unloaded equipment according to safety protocols.
Inspected vehicle for mechanical issues before each shift.
Ensured customer satisfaction through prompt and courteous service during equipment deliveries and pickups.
Adhered to local traffic laws and company safety regulations while driving.
Delivered goods efficiently while maintaining compliance with speed limits and traffic regulations.
Drove safely in all weather conditions including rain, snow, sleet, ice.
Optimized routes using map programs and GPS systems to enhance delivery efficiency.
Dispatcher
Lighthorse Public Safety
Durant, Oklahoma
01.2025 - 05.2025
Monitored radio communications to coordinate public safety responses effectively.
Collaborated with law enforcement and emergency services during incidents.
Managed high volume of phone calls, ensuring accurate data entry to support timely responses.
Provided directions using computer systems to assist emergency responders.
Monitored radio communications to ensure timely updates from responding units.
Updated first responders with real-time information using radio, telephone, and computer systems.
Operated communication systems to receive emergency calls and relay critical information to responders.
Prioritized incoming calls based on urgency and nature of the situation.
Security Supervisor
Valencia College
Kissimmee, Florida
09.2022 - 01.2025
Supervised daily security operations across Valencia College campuses.
Implemented security protocols for campus safety and emergency response.
Coordinated incident reporting and documentation with law enforcement to ensure timely resolution and compliance.
Conducted regular patrols to monitor campus facilities and deter unauthorized access.
Responded quickly to emergency situations by deploying resources and personnel.
Reviewed CCTV footage on a regular basis to detect any suspicious activity or violations of company policy.
Ensured security staff is properly trained and certified in accordance with company policies and local regulations.
Investigated incidents, documented findings, and recommended security program enhancements to mitigate future risks.
Directed investigations of accidents, thefts, and property loss, collaborating with stakeholders to address security vulnerabilities.
Security Supervisor
Rosen Hotels & Resorts
Kissimmee, Florida
06.2022 - 09.2022
Monitored surveillance systems, detecting and responding to suspicious activities to enhance overall security.
Collaborated with local law enforcement, addressing security concerns to ensure safety on resort premises.
Prepared detailed reports on incidents and security operations for management review.
Maintained detailed records of incidents, tracking lost and stolen items and unauthorized individuals to support security analysis.
Supervised property entrances and exits and monitored employee safety.
Deployed appropriate resources and personnel during emergency situations.
Conducted regular patrols of the premises to identify potential threats or safety hazards.
Ensured security staff is properly trained and certified in accordance with company policies and local regulations.
Provided ongoing coaching, feedback, development opportunities, discipline when necessary to ensure employees are meeting expectations.
Security Guard
Walt Disney World Resort
Lake Buena Vista, Florida
02.2016 - 06.2022
Monitored guest areas to ensure safety and security compliance.
Conducted routine patrols to identify and deter suspicious activity, enhancing safety for guests and staff.
Responded promptly to incidents, providing assistance and support as needed.
Collaborated with team members to maintain a secure environment for guests.
Assisted in emergency response procedures during critical incidents or evacuations.
Responded to alarms, emergencies, and disturbances.
Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
Completed incident reports regarding violations of policies or procedures.
Interacted with law enforcement officials to report incidents or violations of laws and regulations.
Provided first aid following established training protocols.
Assisted with searches of personnel, vehicles, packages.
Completed shift logs and reports, documenting activities, suspicious circumstances, and critical incidents to inform security strategies.
Patrolled crowds during events to preserve order and promote security.
Searched bags manually to identify prohibited items and contraband.
Security Officer
S.A.F.E. Management
Jacksonville, Florida
02.2009 - 06.2022
Secured personnel and premises through thorough building inspections and proactive property patrols.
Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
Responded promptly to alarms and incidents, maintaining a calm demeanor.
Coordinated with local law enforcement during emergency situations to enhance response efforts.
Administered first aid and CPR during emergencies, ensuring immediate care for injured individuals.
Escorted individuals requiring personal protection to provide safe transport to specified locations.
Provided detailed reports on security incidents and daily activities to management.
Surveillance Officer
Best Bet Casino
Jacksonville, Florida
11.2014 - 12.2015
Monitored live video feeds to detect and report suspicious activities, enhancing overall casino security.
Evaluated footage to support internal investigations and compliance checks.
Identified potential threats before they became major issues through proactive monitoring techniques such as scanning crowds for suspicious behavior or looking for patterns in previous incidents.
Verified identification documents and conducted entry point searches to enforce security compliance and maintain a safe environment.
Utilized CCTV footage to efficiently track and recover lost items, improving customer satisfaction.
Established relationships with local law enforcement agencies so that they could be notified immediately if anything out of the ordinary was observed on site.
Conducted regular inspections of equipment such as locks, cameras, alarm systems. to ensure proper functioning at all times.
Education
High School Diploma -
Middleburg High School
Middleburg, FL
05-2009
Skills
Route navigation
Customer service
Problem solving
Attention to detail
Understand the use of first aid and CPR
Incident reporting
Emergency response
Security protocol implementation
CCTV monitoring
Team leadership
Situational awareness
Staff management
Accomplishments
Heroes Award from Disney World - March 2021
Affiliations
Volunteer, Trash Bandit's Flea Market - Assist with events and store maintenance