Gilbert Cain
Omaha,NE
Summary
Proven Delivery Driver with a track record of enhancing customer satisfaction through exceptional service and timely deliveries, notably with Ryder Logistics. Skilled in GPS navigation and safe driving, coupled with a strong customer service ethic and positive attitude, consistently ensuring accurate and efficient route planning. Demonstrated ability to improve operational efficiency, with a focus on safety and reliability. Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members.
Overview
8
8
years of professional experience
Work History
Delivery Driver
Cross Country Frieght Solutions
06.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Delivery Driver
Ryder Logistics
06.2019 - 04.2024
- Conducted pre-and post-trip vehicle inspections to identify maintenance needs or potential hazards for safe operation on the road.
- Organized delivery paperwork including invoices, manifests, and proof of delivery documents for accurate record keeping.
- Provided exceptional customer service through clear communication, professionalism, and courtesy at each delivery stop.
- Maintained safe driving record by observing road rules, remaining cautious, and alert in unfamiliar areas and keeping control of vehicle.
- Supported warehouse operations by assisting in loading and unloading trucks, organizing inventory, and maintaining a clean and safe work environment.
- Completed detailed trip logs documenting mileage, hours worked, fuel consumption, and any incidents encountered during deliveries.
- Handled fragile items with care, ensuring minimal product damage during transportation and delivery.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Offered every customer outstanding service, promoting high satisfaction and cementing loyalty.
- Maintained positive relationships with customers by addressing concerns or inquiries professionally and efficiently.
- Organized all shipping paperwork and documented customer payments to keep records accurate and current.
- Assisted in training new hires on company policies, procedures, safety protocols, and efficient driving techniques for optimal performance on the job.
Delivery Driver
Rod Kush 7-Day Furniture
09.2016 - 06.2019
- Organized delivery paperwork including invoices, manifests, and proof of delivery documents for accurate record keeping.
- Conducted pre-and post-trip vehicle inspections to identify maintenance needs or potential hazards for safe operation on the road.
- Maintained safe driving record by observing road rules, remaining cautious, and alert in unfamiliar areas and keeping control of vehicle.
- Supported warehouse operations by assisting in loading and unloading trucks, organizing inventory, and maintaining a clean and safe work environment.
- Handled fragile items with care, ensuring minimal product damage during transportation and delivery.
- Safely transported goods by conducting regular vehicle inspections and following all traffic regulations.
- Operated with safety and skill to avoid accidents and delays.
Education
GED -
Pine Ridge Job Corps
Chadron, NESkills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Attention to Detail
- Dependable and reliable
- Safe Driving
- Loading and unloading
- GPS and route planning
- Order picking and processing
- Heavy Lifting
- Forklift Operation
- Cargo Handling
Timeline
Delivery Driver
Cross Country Frieght Solutions
06.2024 - Current
Delivery Driver
Ryder Logistics
06.2019 - 04.2024
Delivery Driver
Rod Kush 7-Day Furniture
09.2016 - 06.2019
GED -
Pine Ridge Job Corps
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