Talented professional manager seeking to fill an executive role.
Experienced Food Service Manager with a proven track record of overseeing and optimizing food service operations. Proficient in managing staff, inventory, and budgets to ensure efficient and profitable operations. Skilled in maintaining high standards of food quality, safety, and customer service.
Overview
26
26
years of professional experience
Work History
Kitchen manager
Rather not say yet
Plymouth Meeting, Pennsylvania
05.2024 - Current
I'm currently the KM of a facility that makes approx. 3.5 million annually.
I was promoted to this positione after working in on of their locations in the Lehigh Valley.
Managed daily kitchen operations ensuring smooth workflow and efficient service.
Coordinated with front-of-house staff for timely meal preparation and delivery.
Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
Promoted an atmosphere of teamwork among kitchen staff members by fostering open communication between team members.
Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
Assistant General Manager
Wawa
Hatfield, Pennsylvania
06.2016 - 04.2024
I was responsible for cash handling, lottery o/-, hiring, orientation, inventory and scheduling.
Supervised daily operations and staff performance in a busy convenience store.
Resolved customer complaints promptly to maintain high satisfaction levels.
Provided training, guidance, and support to staff members on proper procedures and policies.
Ensured that customer service standards were met or exceeded at all times.
Motivated and led team members to work together to achieve targets.
General Manager
Chili's Montgomeryville
Montgomeryville, Pennsylvania
09.2008 - 06.2016
My responsibility was reporting, overseeing, and maintaining liquor cost, food costs, labor, and R&M.
Writing management schedule, hiring, and orientation.
While keeping a positive and fun work environment.
Oversaw daily restaurant operations to ensure smooth service and guest satisfaction.
Managed staff schedules and assignments to optimize team performance and coverage.
Ensured compliance with health and safety regulations throughout the restaurant.
Resolved customer complaints swiftly to maintain a positive dining experience.
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Established and maintained effective communication with staff members to ensure efficient operations.
Assistant Manager
Chili's Whitehall
Allentown, Pennsylvania
08.2000 - 09.2008
I was in charge of inventory and ordering.
Implemented new rollouts while maintaining a motivated and engaging shift environment.
Managed our annual Cinco de Mayo event, the 2nd largest Corona event on the East Coast.