Gilbert Davis
SAINT LOUIS,MO
Summary
Organized Truck Driver with proven track record of delivering within specified time frames. Customer-focused and strong communicator to effectively interact with others. Quick learner with management potential. Offers administrative, relationship-building and problem-solving abilities.
Overview
35
35
years of professional experience
Work History
Tractor Trailer Truck Driver
Freight Exchange
03.2015 - 01.2024
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Assisted in training new drivers on company policies, procedures, safety guidelines, and equipment operation best practices.
- Collaborated with team members on long-haul assignments to ensure seamless coordination between drivers during shift changes.
- Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
- Kept accurate logs of hours driven per day per federal regulations ensuring compliance with mandated rest periods and preventing driver fatigue.
- Documented mileage, deliveries, pickups, customer issues and damages.
Home Land Trucking
Home Land Carriers
11.2013 - 03.2015
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
- Collaborated with team members to meet and exceed performance goals consistently.
- Optimized routing schedules to minimize transit times while reducing fuel consumption.
- Observed traffic and safety regulations for safe transport and delivery of mail.
- Achieved high levels of punctuality and reliability in meeting scheduled pick-up and delivery times.
Truck Driver
J M Bozeman
05.2012 - 11.2013
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
- Streamlined trip logs, expense reports, and other paperwork to ensure accurate records were maintained for compliance purposes.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Inspected load security and checked for damages.
- Monitored and managed fuel consumption and expenses for management reporting.
- Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
Truck Driver
AVERITT EXPRESS
04.2012 - 05.2012
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
- Streamlined trip logs, expense reports, and other paperwork to ensure accurate records were maintained for compliance purposes.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
Truck Driver
Hogan Transports
03.2011 - 03.2012
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
- Streamlined trip logs, expense reports, and other paperwork to ensure accurate records were maintained for compliance purposes.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
Truck Driver
C R England
06.2010 - 03.2011
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
- Streamlined trip logs, expense reports, and other paperwork to ensure accurate records were maintained for compliance purposes.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
Truck Driver
Werner Inc
07.2009 - 06.2010
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
- Streamlined trip logs, expense reports, and other paperwork to ensure accurate records were maintained for compliance purposes.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
Billing & Client Service Representative
Aerotek Staffing
08.2008 - 06.2009
- Prepared and submitted reports to keep management informed of suggested activities and billing.
- Delivered prompt service to prioritize customer needs.
- Consistently met or exceeded performance metrics while juggling multiple tasks effectively under tight deadlines.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Responsible for maintaining daily departmental stats.
- Provided required informaiton to internal and external departments to chaieve account resolution.
- Responsible for departmental e-mails and priority and their delegations.
Insurance Agent
American Income/Reliable Life Insurance
01.2008 - 08.2008
- Researched and identified potential new markets.
- Generated leads through cold-calling, networking and other outreach methods.
- Expanded client base by actively prospecting for new business opportunities and generating referrals.
- Cross-sold insurance products to existing clients to reach sales targets.
Accounts Payable Clerk
Todays Staffing
03.2006 - 01.2008
- Reviewed invoices for appropriate documentation and validity prior to payment.
- Collaborated with other departments to resolve discrepancies in invoices or purchase orders, promoting smooth business operations.
- Reviewed employee expense reports against company policies, safeguarding corporate funds from misuse.
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
- Entered figures using 10-key calculator to compute data quickly.
- Created detailed expense reports to facilitate reimbursement for business expenses incurred.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
Customer Service/Technical Support Representative
Verizon Wireless Corporation
10.2001 - 06.2006
- Collaborated with cross-functional teams to identify recurring issues, developing proactive solutions to minimize future occurrences.
- Responded to customer inquiries and provided technical response
- Monitored systems in operation and quickly troubleshot errors.
- Assisted in streamlining internal processes, reducing call wait times and increasing overall efficiency.
- Developed user-friendly guides and resources to assist customers with self-resolution of common technical issues.
- Generated reports to track performance and analyze trends.
- Broke down and evaluated user problems, using test scripts, personal expertise, and probing questions.
Data Analyst
BABBA
03.1999 - 06.2001
- Created dashboards to monitor and track key performance indicators.
- Implemented code solutions to answer analytic questions and test and assess new methods.
- Identified patterns and trends in large data sets and provided actionable insights.
- Produced monthly reports using advanced Excel spreadsheet functions.
- Utilized data visualization tools to effectively communicate business insights.
Client Business Services
Anheuser-Busch Budweiser Plant
10.1997 - 01.2000
- Sought ways to improve processes and services provided.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved customer inquiries and complaints quickly.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Responded proactively and positively to rapid change.
- Educated customers about billing, payment processing and support policies and procedures.
- Investigated and resolved accounting, service and delivery concerns.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Manager/Supervisor of Distribution Operations
Missouri Higher Education Loan Authority
07.1989 - 05.1997
- Onboarded new employees with training and new hire documentation.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Developed and implemented business strategies to achieve business goals and stay competitive.
Education
Associate of Science - Psychology/Philosophy
University of Missouri At Saint Louis MO
Saint Louis, MOSkills
- Commercial Driving Experienced
- I have ran over the road as well as regional
- I have been a owner operator and driven as well as company driver
- I'm proficient at scaling the load to ensure there are no overweight issues
Timeline
Tractor Trailer Truck Driver
Freight Exchange
03.2015 - 01.2024
Home Land Trucking
Home Land Carriers
11.2013 - 03.2015
Truck Driver
J M Bozeman
05.2012 - 11.2013
Truck Driver
AVERITT EXPRESS
04.2012 - 05.2012
Truck Driver
Hogan Transports
03.2011 - 03.2012
Truck Driver
C R England
06.2010 - 03.2011
Truck Driver
Werner Inc
07.2009 - 06.2010
Billing & Client Service Representative
Aerotek Staffing
08.2008 - 06.2009
Insurance Agent
American Income/Reliable Life Insurance
01.2008 - 08.2008
Accounts Payable Clerk
Todays Staffing
03.2006 - 01.2008
Customer Service/Technical Support Representative
Verizon Wireless Corporation
10.2001 - 06.2006
Data Analyst
BABBA
03.1999 - 06.2001
Client Business Services
Anheuser-Busch Budweiser Plant
10.1997 - 01.2000
Manager/Supervisor of Distribution Operations
Missouri Higher Education Loan Authority
07.1989 - 05.1997
Associate of Science - Psychology/Philosophy
University of Missouri At Saint Louis MO
Similar Profiles
Jeremy LindseyJeremy Lindsey
Truck Driver at Southern Freight LinesTruck Driver at Southern Freight Lines
SRUSHTI JOSHISRUSHTI JOSHI
Deputy Manager – Investigation Department at NATIONAL STOCK EXCHANGE OF INDIA (Largest stock exchange in India )Deputy Manager – Investigation Department at NATIONAL STOCK EXCHANGE OF INDIA (Largest stock exchange in India )
CA SRUSHTI JOSHICA SRUSHTI JOSHI
Deputy Manager – Investigation Department at NATIONAL STOCK EXCHANGE OF INDIA (Largest stock exchange in India )Deputy Manager – Investigation Department at NATIONAL STOCK EXCHANGE OF INDIA (Largest stock exchange in India )
JENNIFER WILKINSJENNIFER WILKINS
Pilot at JetBlue AirwaysPilot at JetBlue Airways
Shakiyla CalhounShakiyla Calhoun
Pharmacy Technician at Veterans AffairsPharmacy Technician at Veterans Affairs