Gilbert Echevarria

purchasing supervisor | Ecuador branch / watchtower

February 2025–today

• Directed department operations, emphasizing key account management and contract negotiations for contracts valued at $100,000 and up.
• Oversaw vendor consolidation initiatives to decrease operational spend while enhancing key supplier partnerships.
• streamlined e-commerce and purchasing procurement processes across departments.
• Developed and executed standardized negotiation training program for procurement staff.

Supervised warehouse operations and coordinated strategic buyer responsibilities at Ecuador branch / Watchtower.

2020–Feb 2025

• managed transactional purchasing supplier evaluations, sourcing, and commercial negotiations.
• Directed warehouse and inventory management teams for 2 years, enhanced stock controls, and optimized receiving and storage workflow operations.
• Preserved reliable supply chain delivery through continued maintenance of key supplier relationships while ensuring product compliance.

Streamlined import/export logistics workflows alongside legal department support for Ecuador branch watchtower.

2018–2020 period

• Streamlined import/export department operations by coordinating setup while standardizing shipping and customs workflows.
• Provided advisory support to organizational elders for two years in legal department, reinforcing legal compliance documentation and operational procedures.
• Oversaw department workflows to maintain consistent output and ensure compliance with established operating procedures.
• Managed staff assignment coordination with workload balancing to sustain efficient daily operations.

Clear communication strengthened court appearances, legal meetings, and client consultations during NY visits. Accurate, culturally appropriate verbatim language transfer supported professionalism across sensitive legal environments.

Conducted professional English to Spanish consecutive and sight interpretation for legal depositions and Social Security Administration (SSA) hearings.

Interpreted complex medical terminology and client evaluations during Independent Medical Examinations (IMEs) for workers' compensation and disability cases.

Maintained strict adherence to the Code of Professional Responsibility for Court Interpreters and HIPAA privacy guidelines.

• Supervised daily sales floor operations and coached team members on customer engagement techniques.
• Monitored sales performance, identified gaps, and adjusted strategies to improve revenue consistency.
• Trained new associates on product knowledge, selling procedures, and service standards.
• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
• Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
• Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.

Resolved inbound claims calls by clarifying liability coverage and coordinating estimator support. Streamlined rental and repair setup with autobody shops to keep claims progressing smoothly.