Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Gilbert Escoto

Shallowater,TX

Summary

Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

Correctional Officer

Texas Department Of Criminal Justice
Lubbock, TX
10.2023 - Current
  • Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
  • Reported on quality of inmate work and violations committed by prisoners.
  • Served meals and dispensed medications to inmates.
  • Performed head counts, checking cells for missing inmates.
  • Provided guidance and counseling services to help inmates adjust to their new environment and develop life skills needed upon release from prison.
  • Maintained clear and open communications with facility areas to support safe operations.
  • Provided supervisors oral and written reports of work performed by inmates, inmate disturbances and rule violations.
  • Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
  • Issued clothing, tools and other authorized items to inmates.
  • Used appropriate means to discipline prisoners.
  • Conducted fire, safety and sanitation inspections.
  • Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.

Administrative Assistant

Texas Department Of Criminal Justice
Lubbock , TX
06.2023 - 10.2023
  • Coordinated with security staff to ensure the accuracy of count procedures and appropriate inmate housing assignments.
  • Compiled and entered data for the preparation and maintenance of accurate count room records.
  • Responded to routine inquiries regarding count room rules, regulations, policies, procedures, records, and reports.
  • Organized, assigned, and reviewed the work of others; and assisted in training and provided technical assistance to others.

Grievance Coordinator

MTC
Littlefield, TX
07.2022 - 06.2023
  • Conducted thorough investigations into client grievances by interviewing witnesses, reviewing relevant documents, and gathering evidence.
  • Assisted in the development of strategies for resolving disputes between client and management or other departments.
  • Prepared comprehensive reports summarizing results of investigations into client complaints and grievances.

Security Officer

MTC
Littlefield, TX
11.2020 - 12.2021
  • Monitored surveillance cameras and responded to suspicious activity.
  • Provided assistance to other departments as needed such as deliveries from vendors or contractors.
  • Guarded restricted areas to prevent unauthorized entry.
  • Responded to alarms and conducted investigations as required.
  • Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
  • Addressed problems quickly and reported clear information while working under minimal supervision.

Education

Bachelor of Arts - Sociology

Southern New Hampshire University
Hooksett, NH
03-2023

Skills

  • Crisis Management
  • Facility Security
  • Surveillance
  • Evidence Preservation
  • File and Record Maintenance
  • Policy Enforcement
  • Program Coordination
  • Ethical Standards of Conduct

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Correctional Officer

Texas Department Of Criminal Justice
10.2023 - Current

Administrative Assistant

Texas Department Of Criminal Justice
06.2023 - 10.2023

Grievance Coordinator

MTC
07.2022 - 06.2023

Security Officer

MTC
11.2020 - 12.2021

Bachelor of Arts - Sociology

Southern New Hampshire University
Gilbert Escoto