Gilbert Gonzales
North Richland Hills
Summary
Detail-oriented warehouse worker with a strong focus on customer service and quality assurance. Proven ability to maintain organization and safety while efficiently managing inventory. Dedicated professional skilled in problem resolution and team collaboration within fast-paced environments. Experienced in ensuring compliance with safety protocols and conducting quality checks, contributing to enhanced operational efficiency and customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Warehouse Worker
Amazon
Haslet
05.2022 - 09.2022
- Operated material handling equipment to move products efficiently.
- Sorted and organized inventory for easy access and retrieval.
- Loaded and unloaded shipments following safety protocols.
- Inspected products for quality before packaging for delivery.
- Maintained cleanliness and organization of the warehouse environment.
- Followed safety guidelines to ensure a secure working environment.
Produce Manager
Walmart Supercenter
North Richland Hills
04.2019 - 07.2019
- Managed daily operations of the produce department.
- Ensured compliance with food safety and sanitation standards.
- Coordinated inventory management for seasonal produce items.
- Implemented merchandising strategies to enhance product visibility.
- Assisted customers with inquiries regarding produce selections.
- Conducted regular quality checks on fresh fruits and vegetables.
Honda associate
Norman Reeves Honda Superstore
North Richland Hills
05.2018 - 08.2018
- Coordinated service appointments and ensured timely vehicle maintenance.
- Developed knowledge of vehicle features to assist in customer inquiries.
- Built relationships with customers by providing friendly customer service.
- Organized backroom areas to maintain a clean and organized work environment.
- Managed multiple tasks simultaneously while maintaining attention to detail.
Restaurant Waiter
Conservatory at Keller Town Center
Keller
06.2017 - 07.2017
- Provided excellent customer service by greeting and seating guests promptly.
- Took customer orders accurately and communicated them to kitchen staff efficiently.
- Served food and beverages in a timely manner while ensuring presentation standards.
- Assisted in managing inventory by restocking supplies as needed during shifts.
- Handled customer inquiries and resolved complaints with professionalism and care.
- Maintained cleanliness of dining area, including tables, floors, and service stations.
Education
High School Diploma -
Richland High School
North Richland Hills, TX06-2018
Skills
- Quality assurance
- Customer service
- Problem resolution
- Team collaboration
- Communication skills
- Organizational skills
- Relationship building
Certification
Pharmacy Technician Certification
Timeline
Warehouse Worker
Amazon
05.2022 - 09.2022
Produce Manager
Walmart Supercenter
04.2019 - 07.2019
Honda associate
Norman Reeves Honda Superstore
05.2018 - 08.2018
Restaurant Waiter
Conservatory at Keller Town Center
06.2017 - 07.2017
High School Diploma -
Richland High School