Gilbert Kamwendo
Rocklin,CA
Summary
Versatile Electronics Repair Technician skillful in troubleshooting with top-notch repair knowledge and technical expertise. Accustomed to reviewing highly technical documentation to assess scope and develop repair strategy. Focused, reliable and results-driven with good safety records and attention to detail. Driven to learn more in my field of work to advance my knowledge, experience, and expertise.
Overview
6
6
years of professional experience
Work History
Field Service Technician
Ross Video
04.2022 - 03.2023
- Trained local technicians on network and device troubleshooting of customer LED video wall displays, switches, controllers and servers across the United States
- Conduct interviews and trainings for new hires
- Conducted redundancy test and inventory counting for customer sites after every service visit
- Write detailed field reports upon completion of training and services of every site visited
- Reviewed technical documentation to complete equipment maintenance and repair.
- Tended to machines, troubleshot malfunctions and completed indepth repairs to keep equipment fully functional and well-maintained.
- Package and label RMA returns for all devices that could not be repaired on site.
- Traveled around the country conducting PMs and CC for all company customers.
- Use Microsoft Excel for master scheduling
- Educate customer on how to better use and maintain their LED video wall.
Repair Technician
Express Mobile Repair
04.2019 - 03.2022
- Maintained inventory of repair supplies and ordered parts.
- Dismantled machines and equipment to remove defective parts.
- Conduct component level troubleshooting and SMT rework on all electronic devices such as Cellphones, laptops, tablets and cockpit displays
- Repaired and maintained wide range of small and large appliances successfully.
- Interviewed and trained all new hires on SMT rework and troubleshooting
- Conducted sales and management of all business transactions
- Involved in all business decisions making and changes
Repair Technician
IPhone Clinic
04.2018 - 08.2019
- Maintained inventory of repair supplies and ordered parts.
- Dismantled machines and equipment to remove defective parts.
- Conduct component level troubleshooting and SMT rework on all electronic devices such as Cellphones, laptops, tablets and cockpit displays
- Repaired and maintained wide range of small and large appliances successfully.
- Interviewed and trained all new hires on SMT rework and troubleshooting
- Conducted sales and management of all business transactions
- Involved in all business decisions making and changes
- Read schematics and blueprints documents to troubleshoot and conduct repairs
- Use oscilloscopes, multimeters, ohm-meter to troubleshoot components and match readings to manufacturer ratings
Sales and Repair Technician
Cellairis
02.2017 - 06.2018
- Maintained inventory of repair supplies and ordered parts.
- Dismantled machines and equipment to remove defective parts.
- Conduct component level troubleshooting and SMT rework on all electronic devices such as Cellphones, laptops, tablets and cockpit displays
- Repaired and maintained wide range of small and large appliances successfully.
- Interviewed and trained all new hires on SMT rework and troubleshooting
- Conducted sales and management of all business transactions
- Read schematics and blueprints documents to troubleshoot and conduct repairs
- Use oscilloscopes, multimeters, ohm-meter to troubleshoot components and match readings to manufacturer ratings
Education
Associate Of Applied Business - Business Administration
Sierra College
Rocklin, CABusiness Fundamentals - Business Administration And Management
Seneca College
1750 Finch Ave E, North York, ON M2J 2X5, CanadaDiploma - Information Technology
Institute of Technology Management
Blantyre, MalawiHigh School Diploma -
Henry Henderson Institute Secondary School
Blantyre, Malawi10.2005
Skills
- 16yr Surface Mount Soldering
- 16yrs Component Level Troubleshooting using Microscopes
- Software Installation and Calibration
- Oscilloscopes and Multimeter reading
- Power Suply Building
- PCB tracing and Building
- Digital Controllers
- Power Tools
- Providing Feedback
- Safety Standards
- Technical Support
- Valid Driver's License
- Hardware and Software Installation on all platforms
- Calibrating Systems
- Training and Development
- Device Calibration
- Technical Analysis
- Video Surveillance Systems
- Telecommunications Equipment
- Reading Comprehension
- Installation and Repair of all electronics equipment
- Microsoft Office Applications
- Mechanical Background
- Customer Consulting
- Interdepartmental Collaboration
- Coordination and Teamwork
- Equipment Documentation
- System Layouts
- Customer Needs Assessments
- Digital Multimeters
- Equipment Rebuilding
- System Documentation
- Team Meetings
- Recordkeeping
Accomplishments
- Built Circuitry for backlight on IPhones
- Built and modified power amplifier and pre amps
- Built power supplies for variety of devices
Timeline
Field Service Technician
Ross Video
04.2022 - 03.2023
Repair Technician
Express Mobile Repair
04.2019 - 03.2022
Repair Technician
IPhone Clinic
04.2018 - 08.2019
Sales and Repair Technician
Cellairis
02.2017 - 06.2018
Associate Of Applied Business - Business Administration
Sierra College
Business Fundamentals - Business Administration And Management
Seneca College
Diploma - Information Technology
Institute of Technology Management
High School Diploma -
Henry Henderson Institute Secondary School
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