Gilbert Martinez
Rowlett,Dallas
Summary
1.Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
2.Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
3.Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Overview
15
15
years of professional experience
Work History
Assistant Manager
World Market
Plano, TX
02.2022 - Current
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Made hiring recommendations to increase company's productivity and profitability with quality workers
Merchandiser
MERCHANDISER, Dpsg dr pepper
Irving, TX
10.2017 - 02.2022
- Answer customers' questions about merchandise and advise customers on merchandise selection
- Take inventory or examine merchandise to identify items to be reordered or replenished
- Stock shelves, racks, cases, bins, and tables with new or transferred merchandise
- Clean display cases, shelves, and aisles
- Requisition merchandise from supplier based on available space, merchandise on hand, customer demand, or advertised specials.
Oil Change Technician
Valvoline Instant Oil
Wylie, TX
05.2021 - 07.2021
- Kept shop areas neat, clean and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect and cool engine.
- Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
- Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
- Greeted customers and answered questions about oil changes and other services.
- Checked fluids, tires, brakes and other systems as part of oil change
DRIVER
Sprinkles cup cakes
Farmers, TX
01.2017 - 01.2018
- Obey traffic laws and follow established traffic and transportation procedures
- Inspect and maintain vehicle supplies and equipment, such as gas, oil, water, tires, lights, or brakes, to ensure that vehicles are in proper working condition
- Report any mechanical problems encountered with vehicles
- Load and unload trucks, vans, or automobiles
- Verify the contents of inventory loads against shipping papers
- Maintain records, such as vehicle logs, records of cargo, or billing statements, in accordance with regulations
- Report delays, accidents, or other tra c and transportation situations to bases or other vehicles, using telephones or mobile two-way radios
- Perform emergency repairs, such as changing tires or installing light bulbs, fuses, tire chains, or spark plugs.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs
- Kept detailed mileage and fuel reports to track overall fuel costs
- Verified daily deliveries against shipping instructions before delivering to customers
- Delivered employees and materials to job sites daily
ASSISTANT MANAGER
Walmart
Sachse, TX
09.2008 - 03.2017
- Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints
- Direct and supervise employees engaged in sales, inventory- taking, reconciling cash receipts, or in performing services for customers
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods
- Inventory stock and reorder when inventory drops to a speci ed level
- Instruct sta on how to handle di cult and complicated sales
- Hire, train, and evaluate personnel in sales or marketing establishments, promoting or ring workers when appropriate
- Assign employees to speci c duties
- Enforce safety, health, and security rules
- Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised
- Plan budgets and authorize payments and merchandise returns
- Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise
- Plan and prepare work schedules and keep records of employees' work schedules and time cards
- Review inventory and sales records to prepare reports for management and budget departments.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
- Mentored team members to enhance professional development and accountability in workplace
Education
technology Automotive
UNIVERSITY TECHNICALINSTITUTE
Skills
- ADDITIONAL
- SKILLS
- Forklift/ pallet jack operator
- LICENSES AND
- CERTIFICATIONS
- Tabc
- Examine products purchased for resale or received for storage to
- Assess the condition of each product or item
- Establish and implement policies, goals, objectives, and
- Procedures for their department
- Plan and coordinate advertising campaigns and sales
- Promotions, and prepare merchandise displays and advertising
- Copy
- STORE STOCKER
- Azleway boys ranch , Tyler , TX / Mar 2000 – Aug 2008
- Take inventory or examine merchandise to identify items to be
- Reordered or replenished
- Stock shelves, racks, cases, bins, and tables with new or
- Transferred merchandise
- Receive, open, unpack and issue sales floor merchandise
- Clean display cases, shelves, and aisles
- Requisition merchandise from supplier based on available space,
- Merchandise on hand, customer demand, or advertised specials
- Transport packages to customers' vehicles
Timeline
Assistant Manager
World Market
02.2022 - Current
Oil Change Technician
Valvoline Instant Oil
05.2021 - 07.2021
Merchandiser
MERCHANDISER, Dpsg dr pepper
10.2017 - 02.2022
DRIVER
Sprinkles cup cakes
01.2017 - 01.2018
ASSISTANT MANAGER
Walmart
09.2008 - 03.2017
technology Automotive
UNIVERSITY TECHNICALINSTITUTE