Accomplished Program Specialist offering experience implementing new and innovative programs aimed at meeting the needs of the client. Highly skilled at building lasting relationships with customers and business executives.
Overview
15
15
years of professional experience
1
1
year of post-secondary education
Work History
System Outage Communication Specialist
Arizona Public Service Co
01.2023 - Current
Control and operated 12kV distribution system including all automated devices and circuit breakers.
Respond to all electrical service interruptions involving distribution grid equipment.
Perform system restoration during storms and emergency events.
Lead communication efforts with various teams, including key customer groups, emergency management, media relations, corporate communications and other relevant parties.
Program Specialist II
Allegis Global Solutions
01.2021 - 01.2023
Improved overall program effectiveness through comprehensive data analysis and evaluation of key performance indicators.
Organized and managed State and Local contractor labor acquisition program for Peraton.
Obtained needed resources by strategically negotiating with stakeholders and outside suppliers brining down time to fill by over 50%.
Adhered to budget requirements with excellent planning and consistent expense monitoring.
Supervised work of contracted employees to keep on task for timely completion.
Sourced, vetted and managed vendors needed to accomplish project goals.
Developed and deepened productive community relationships to assist with implementing requirements and executing plans.
Engagement Specialist
Allegis Global Solutions
10.2019 - 01.2021
Oversaw onboarding stages of contractor acquisitions for Microsoft Corp.
Perform requisition intake calls, candidate short-listing and interviewing approximately 30 candidates at any given time.
Generated / granted network credentials and assisted Microsoft team members on hiring guidelines and current conformities.
Monitor performance against contract Service Level Agreements, requisition aging, invoicing, and vendor compliance tracking.
Researched regional economy, sectors of industry and real-time data to project Tech market demands.
Account Executive
Buns Pest Elimination
02.2019 - 09.2019
Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
Designed program implementation and maintenance plan, including ensuring availability of appropriate resources.
Delivered innovative, strategic pest management proposals for clients utilizing latest technology, to increase district sales by 25% .
Driver Recruiter
Swift Transportation
09.2010 - 08.2018
Communicated with potential hires to provide clarity on expected tasks, compensation and policies.
Worked with recruiting teams, hiring managers and human resources representatives to accomplish hiring objectives.
Operated and maintained applicant tracking and candidate management systems.
Implemented cost saving sourcing strategies to identify high-quality candidates while bringing down company cost to hire by 60%.
Negotiated competitive compensation packages that attracted top talent while remaining within budgetary constraints.
Education
Certificate of Completion -
FEMA Emergency Management Institute (EMI) IS0230C, Online
04.2022 - 05.2023
Certificate of Completion - Crisis Response Management
Ed X., Online
02.2022 - 03.2022
Small Group Communication Small Group Communication - Communications
Maricopa Community Colleges - Glendale Community College, Glendale, AZ
02.2021 - 04.2021
Certificate of Completion - Organizational Leadership / Project Management
Shaw Academy, Online
07.2018 - 08.2018
Timeline
System Outage Communication Specialist - Arizona Public Service Co
01.2023 - Current
FEMA Emergency Management Institute (EMI) IS0230C - Certificate of Completion,
04.2022 - 05.2023
Ed X. - Certificate of Completion, Crisis Response Management
02.2022 - 03.2022
Maricopa Community Colleges - Glendale Community College - Small Group Communication Small Group Communication, Communications
02.2021 - 04.2021
Program Specialist II - Allegis Global Solutions
01.2021 - 01.2023
Engagement Specialist - Allegis Global Solutions
10.2019 - 01.2021
Account Executive - Buns Pest Elimination
02.2019 - 09.2019
Shaw Academy - Certificate of Completion, Organizational Leadership / Project Management
Supervisor of Transmission Operations Engineering at Arizona Public Service CoSupervisor of Transmission Operations Engineering at Arizona Public Service Co