Dynamic customer service professional with a proven track record at Sam’s Club, excelling in relationship building and customer support. Adept at resolving complex issues and educating clients on products, fostering loyalty and satisfaction. Skilled in cash handling and transaction accuracy, consistently enhancing the customer experience.
Overview
3
3
years of professional experience
Work History
Member Assistant
Sam’s Club
12.2025 - Current
Assisted members with correcting account, service, and system issues by educating on required forms and technical processes.
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Resolved customer issues through thorough dispute investigation.
Educated and engaged customers with new bank products and services.
Cashier / Stocking
Dollar Tree Distribution Center
05.2023 - 08.2024
Greeley
Restocked and organized merchandise in front lanes.
Worked flexible schedule and extra shifts to meet business needs.
Addressed customer needs and made product recommendations to increase sales.
Greeted customers entering store and responded promptly to customer needs.
Answered questions about store policies and addressed customer concerns.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Welcomed customers and helped determine their needs.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Assisted customers with returns, refunds and resolving transaction issues.
Built relationships with customers to encourage repeat business.
Stocked, tagged and displayed merchandise as required.