Sarah Stone
Springfield,Illinois
Summary
Results-driven professional in retail sales, known for high productivity and efficient task completion. Well-versed in customer service, inventory management, and state compliance. Excel at communication, problem-solving, and adaptability, ensuring exceptional customer experiences and team collaboration. Skilled at data input and following regulations.
Overview
11
11
years of professional experience
Work History
Member Assistant
CEFCU
06.2025 - Current
- Assisted members with account inquiries and transactions.
- Processed loan payments, looked into loan delinquencies, and processed pay off of loans ensuring compliance with regulatory standards and internal policies.
- Resolved member issues efficiently, contacting loan and main officers when needed.
- Frequently counted and maintained cash drawer
Agent In Charge
Maribis of Springfield - Denver Drive
05.2023 - 05.2025
- Prepared accurate documentation related to transactions such as invoices or receipts.
- Performed opening and closing duties such as counting cash drawers, setting alarms.
- Monitored security cameras for any suspicious activity or theft attempts within the store.
- Developed customer relationships and ensured satisfaction with services.
- Performed administrative tasks such as data entry, filing paperwork, updating databases and preparing reports.
- Participated in ongoing training programs related to job duties or responsibilities.
- Kept abreast of regulatory changes and industry standards to ensure compliance.
- Trained new budtenders on proper customer service, product knowledge, and store policies and procedures.
- Managed weekly inventory of cannabis products and supplies.
- Handled large volume of cash with high accuracy and security each day.
Pro Services Cashier
Lowes Home Improvment
04.2023 - 05.2023
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Used POS system to enter orders, process payments and issue receipts.
- Used Zebra devices to enroll customers in rewards and credit programs.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Grocery Team Member
Target
10.2019 - 02.2023
- Kept coolers and shelves clean and well-stocked. Rotated products according to date. Removed expired products according to guidelines.
- Maintained safe, clean and well-organized working and shopping environment by sweeping and mopping floors and complying with health and sanitation procedures.
- Unloaded produce items from truck, broke down pallets, loaded flats with proper produce items for placement on produce floor and checked produce on display for quality.
Sandwich Artist
SUBWAY®Restaurants
10.2014 - 08.2019
- Ensured compliance with regulatory requirements and industry standards.
- Provided leadership during times of organizational change or crisis situations.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Inspected equipment regularly for proper functioning and sanitation standards.
Education
High School Diploma -
Lanphier High School
Springfield, IL06.2004
Skills
- Transaction documentation
- Cash handling
- Customer service
- Inventory management
- Regulatory compliance
- Security monitoring
- Data entry
- Conflict resolution
- Attention to detail
- Problem solving
- Time management
- Critical thinking
- Resolving customer issues
- Flexible schedule
- Internet savvy
References
References available upon request.
Timeline
Member Assistant
CEFCU
06.2025 - Current
Agent In Charge
Maribis of Springfield - Denver Drive
05.2023 - 05.2025
Pro Services Cashier
Lowes Home Improvment
04.2023 - 05.2023
Grocery Team Member
Target
10.2019 - 02.2023
Sandwich Artist
SUBWAY®Restaurants
10.2014 - 08.2019
High School Diploma -
Lanphier High School