Gilberto Gonzalez
The Bronx,NY
Summary
Dynamic retail professional with a proven track record at Burlington, excelling in customer service and merchandise display. Recognized for enhancing customer satisfaction through effective sales floor recovery and team leadership. Proficient in cash handling and loss prevention, driving results in a fast-paced environment while fostering a positive shopping experience.
Overview
7
7
years of professional experience
Work History
FULL-TIME SALES FLOOR ASSOCIATE
Burlington
The Bronx, NY
02.2026 - 10.2026
- Stocked merchandise and organized sales floor displays to maintain clean, shoppable aisles.
- Assisted customers with product locations, fitting room requests, and general store questions.
- Replenished shelves and rotated inventory to support accurate product availability.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Increased customer satisfaction by consistently providing knowledgeable assistance and friendly service on the sales floor.
- Scanned items at the register and bagged purchases for customers. while promoting store credit cards.
SALES FLOOR ASSOCIATE
Burlington
The Bronx, NY
01.2025 - 02.2026
- Assisted customers with product selection, fitting room support, and store navigation.
- Restocked merchandise, recovered sales floor, and maintained organized product displays.
- Operated register, processed transactions, and handled cash and payment methods accurately.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
TOY CAPTAIN
Burlington
The Bronx, NY
11.2025 - 01.2026
- In charge of the Toy Department during holiday season. Merchandising each & every toy that arrives by flow and according to Bmap store policies.
RECEIVING ASSOCIATE
Burlington
The Bronx, NY
05.2024 - 01.2025
- Sorted, tagged, and organized incoming freight for efficient backroom flow.
- Moved merchandise safely using pallet jacks and hand trucks.
- Replenished sales floor stock and maintained organized storage areas.
Content Creator
YouTube
The Bronx, New York
01.2020 - 05.2024
- Created YouTube Shorts, long-form videos, and community posts for channel growth.
- Wrote titles, descriptions, tags, and metadata for YouTube search visibility.
- Edited video footage, audio, and thumbnails for consistent channel branding.
- Planned, produced and edited video projects to maximize engagement.
Education
Lehman Highschool
The Bronx, NYSkills
- Goal oriented
- Cash handling
- Sales expertise
- Sales floor recovery
- Team leadership
- Customer service
- Merchandise display
- Loss prevention
- Retail merchandising expertise
- Creative thinking
- Visual merchandising
Timeline
FULL-TIME SALES FLOOR ASSOCIATE
Burlington
02.2026 - 10.2026
TOY CAPTAIN
Burlington
11.2025 - 01.2026
SALES FLOOR ASSOCIATE
Burlington
01.2025 - 02.2026
RECEIVING ASSOCIATE
Burlington
05.2024 - 01.2025
Content Creator
YouTube
01.2020 - 05.2024
Lehman Highschool