Gilberto Hernandez
Easton,USA
Summary
Professional Bilingual Supervisor with strong focus on team collaboration and achieving results. Skilled in staff management, conflict resolution, and performance optimization. Adept at adapting to changing needs and ensuring effective communication across multiple languages. Reliable and driven to deliver impactful outcomes.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Bilingual Supervisor
Alternative Staffing / Midea
05.2025 - 07.2025
- Supervised daily operations, ensuring compliance with company policies and procedures.
- Trained and mentored team members on bilingual communication techniques to enhance customer service.
- Implemented process improvements that increased workflow efficiency and reduced response times.
- Coordinated staff scheduling to optimize resource allocation and meet operational demands.
- Conducted performance evaluations, providing constructive feedback to foster employee development.
- Developed training materials tailored for bilingual staff to improve onboarding processes.
- Maintained strong relationships with clients through regular check-ins, updates, and prompt attention to any issues that arose during projects.
- Responsible for ensuring that a group of 20 + heavy and light lumpers effectively, efficiently, and safely execute their duties to ensure the sorting line does not stop. Also responsible for tracking and managing attendance and employee-related issues and works closely with my leads to ensure a strong operating team. Evaluate, monitor, and mentor employees regarding performance, productivity, and compliance.
Shift Manager
Oishii Vertical Farm
12.2023 - 03.2025
- As a Shift Manager i will lead our production operations team spanning multiple farms, and a packaging team on multiple shifts within our vertical farming facility.
- I am responsible for a specific shift and owns driving execution of all production functions with a team of farm and/or pack operators.
- Taking ownership of all aspects of production including team development, equipment understanding/readiness, sanitation, health & safety, food safety & quality, cost, and product yield.
- Making sure all of our farm/ or pack operators are in a safe environment while on farm site.
- Also having our operators understand our Paycom system daily while working, which it'll reflect the In's and Out's for In-Out Day and In-Out Lunch Day.
- Confirming each operator's time physically by the EOD.
- Having our orders prep for delivery, invoice, BOL, etc... set up schedule for all employees for farm and packing, review attendance daily.
- Reward all employees for hard work and attendance.
Driver (Seasonal)
Quality Web
11.2018 - 12.2018
- As a license driver, my responsibilities were prepare all pallets that were done with political mail and get them ready to be shrink wrap and put in proper place in warehouse for delivery.
- Insert pallet label with destination of each pallet and properly put in Straight Truck using electric pallet jack.
- Drive daily to the USPS to weight every pallet using 8125 form, making sure this form is properly filled before delivering to NDC (Network Distribution Center) in Jacksonville FL.
- Once getting to NDC take 8125 form to receiving then wait to be unloaded unless I was able to unload my own truck.
Crew Leader/Supervisor
Azteca Milling
12.2018 - 11.2018
- As a Crew Leader I am responsible and take it upon myself to make sure our inventory of all materials are accurate for shipping and also when receiving.
- Cross training on all employees to make our operations is running sufficiently and accurately.
- Understand the importance of our inventory, we have created a system of will be reprocess and what's waste.
- Which we will create a batch to identify and separate the white flour with the yellow.
- Using our stock overview, we are able to see our inventory by batch and physical.
- Using our excel spreadsheet to input our daily physical and match with SAP.
- Any discrepancy gives us an opportunity to go back to the floor and locate the batch or lot to find any issues that's off from inventory.
- As a certified forklift operator, my duties are to make sure all pick lists are in order for picking, for outbound delivery.
- Also, put in order inbound delivery to set up in warehouse by batch number and week, using FIFO system.
- Consolidate the warehouse, moving product around the warehouse and making sure the oldest week go out first.
- Unload box carts (Containers) with sit down forklift and stage every pallet by batch and material.
- Any damage pallet will be restocked, shrink-wrapped and put away and stage in proper place.
- Receiving and Shipping using the SAP system to create BOL, INVOICE or COA (Contract of Affreightment) required.
Forklift Operator
Ridgeway Rood Truss
01.2016 - 07.2018
- Making sure all products are banded before taken to yard and be sort it.
- Making aware of every piece of wood including all blocks, webs, and plates are position the right way.
- Wait for long footage trusses first before I start stacking them.
- Do inventory and making sure what every job is done is in back yard the proper way.
- Cover product for better results, make sure all saws machines are running and have enough wood to keep work forward with cutting enough blocks and webs to keep building the proper floors by measurements.
Mover/Packer
AAA Moving Co. Mover
03.2014 - 07.2015
- Wrap all furniture, make sure all boxes are marked with all room packed to deliver.
- Unload and set up in every home.
- Stack boxes in warehouse by customer names.
- Making sure every box or furniture going out were in its best condition for customer satisfaction.
- Deliver furniture on time and making sure there were no damage on any item.
Head Beef
Buck
01.2012 - 01.2014
- Sysco / Lay Down Man and Put Away.
- Forklift Op. Warehouse Stand-Up Lift / Forklift /Reach and Cherry Truck.
- I was able to drive all this heavy equipment to be able to perform my duties with excellence, working in a 10 degree environment letting down all merchandise going out the door for shipping.
- Making sure all receiving were put in system, shrink wrap them and put either in the cooler or freezer.
- Inventory all product once a month to have a better understanding what we have in stock and what we were short on using RF Gun.
- Replenish product as needed daily or every two days.
Supervisor
A Services Group
01.2003 - 01.2007
- Staffing Coordinator at A Services Group (ASG) review all legal paper before hiring associates and put to work.
- Using the Employment Verification Program EVP.
- Supervise and overseeing five poultry plants/offices in Alabama, Kentucky, Tennessee, Georgia and South Carolina.
- Training office managers and plant supervisors for above plants.
- Supervised over 300 employees.
- Translate all documents in need for hire.
- Solve any issues with HR Mgrs. and Plant Mgrs.
- Help filling paper work for roll overs and also any turn overs employee.
- Traveling and making sure all plants were fully staffed for operations to keep flowing.
Forklift Operator
Jim's Import Auto Salvage
02.2002 - 03.2003
- To assert my skills and talent in management and production in a well established company with growth opportunities.
- Warehouse man, making sure all car parts are put in drake system by part number given.
- Scan every part related with each vehicle taken apart for customer use.
- Customer service and also sales, by using forklift I will put up and bring down heavy parts such as engine and transmission.
- Dealt with translating every time we have a Spanish speaking customer.
- Using RF Scanner for all purpose including inventory.
Education
High School Diploma -
Orchard High School
Skills
- Microsoft Office applications
- Heavy equipment operation
- Bilingual communication
- Inventory management
- Order picking and fulfillment
- Conflict resolution
- Quality assurance
- Team leadership and management
- Process optimization
- Shipping and receiving logistics
- Team management
- Employee training
- Staff development
- Relationship building
Certification
- Forklift Certification, 2022-06-01 to 2025-12-31
- Pennsylvania Driver's License, 2022-06-01 to 2025-12-31
- Pallet Jack Certification
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Languages
Spanish
Native or Bilingual
Timeline
Bilingual Supervisor
Alternative Staffing / Midea
05.2025 - 07.2025
Shift Manager
Oishii Vertical Farm
12.2023 - 03.2025
Crew Leader/Supervisor
Azteca Milling
12.2018 - 11.2018
Driver (Seasonal)
Quality Web
11.2018 - 12.2018
Forklift Operator
Ridgeway Rood Truss
01.2016 - 07.2018
Mover/Packer
AAA Moving Co. Mover
03.2014 - 07.2015
Head Beef
Buck
01.2012 - 01.2014
Supervisor
A Services Group
01.2003 - 01.2007
Forklift Operator
Jim's Import Auto Salvage
02.2002 - 03.2003
High School Diploma -
Orchard High School
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