Gilberto Hernandez Rios
Edmonds,WA
Summary
Adaptive bartender with over 10 years delivering exceptional customer service in the service industry from cake decorator to crafting cocktails in classy bars to fast-paced bar environments and events. Recently relocated to Seattle from Long Beach, CA and excited to bring my expertise, passion and collaborative energy to a new role I can strive in.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bartender
The Victor Tavern
10.2025 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Served high customer volumes during game days, nights, and weekends.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Bartender
Starbucks Reserve Roastery
04.2025 - 09.2025
- Delivered exceptional service while calmly and efficiently multitasking communications with kitchen staff, bar top customers, and dine-in patrons.
- Efficiently maintained smooth flow of service while attending to all bartop customers and cocktail lounge tables.
- Trained new bar hires, emphasizing consistency in drink quality, speed and bar cleanliness to uphold operational standards.
Bartender
Observation Bar, RMS Queen Mary/ Aimbridge Hospitality
11.2023 - 02.2025
- Delivered exceptional service while calmly and efficiently multitasking communications with kitchen staff, bartop customers, and dine-in patrons.
- Efficiently maintained smooth flow of service while attending to all bartop customers and cocktail lounge tables
- Trained new bar hires, emphasizing consistency in drink quality, speed and bar cleanliness to uphold operational standards
- Lead Bartender at the iconic Art Deco Bar aboard The RMS Queen Mary ship.
- Preparing cocktails for private upscale events for the Mayor and city officials.
- Maintaining high sales through strategically upselling premium liquors and creating innovative craft cocktails.
- Extensive experience in a dynamic hotel hospitality setting; skilled in bartending for large events and unexpected business volumes.
Event Bartender (freelance/contract)
F&B Innovations LLC
05.2019 - 02.2025
- Provided bar service for 500–1000+ guests at large-scale events, maintaining speed and accuracy.
- Ensured compliance with age verification, recipe standards, and portion control.
- Balanced high guest volume while completing end-of-shift cash reconciliation.
- Accurately check ID's to verify legal drinking age.
Bartender/ Supervisor
Padre
01.2020 - 10.2023
- Bartended busy rooftop bar while managing FOH staff during peak hours, establishing clear goals to promote a healthy and productive workplace.
- Demonstrated a strong work ethic and adaptability, leading to two promotions; recognized by management for excellent communication and a positive demeanor.
- Resolved customer complaints swiftly and professionally, ensuring a memorable experience for each guest.
- Provided bar service for 500-1000+ guests at large-scale events, maintaining speed and accuracy.
- Ensured compliance with age verification, recipe standards, and portion control.
- Balanced high guest volume while completing end-of-shift cash reconciliation.
Education
Associates Degree - Art
Long Beach City College
Long Beach06-2013
High School Diploma - undefined
Artesia High School
Lakewood, CA06-2008
Skills
- Micros
- Aloha
- Toast
- Square POS systems
- Staff recruitment & training
- Proactively identifying and solving problems
- Customer incident de-escalation
- Recipe and menu memorization
Certification
- Washington MAST
- WA Food Workers Card
- California Alcohol Beverage Control
- CA Food Handlers Card
Timeline
Bartender
The Victor Tavern
10.2025 - Current
Bartender
Starbucks Reserve Roastery
04.2025 - 09.2025
Bartender
Observation Bar, RMS Queen Mary/ Aimbridge Hospitality
11.2023 - 02.2025
Bartender/ Supervisor
Padre
01.2020 - 10.2023
Event Bartender (freelance/contract)
F&B Innovations LLC
05.2019 - 02.2025
High School Diploma - undefined
Artesia High School
Associates Degree - Art
Long Beach City College