Overview
Work History
Education
Skills
Timeline
Generic

Gilberto Marcha

Chicago,IL

Overview

2
2
years of professional experience

Work History

Intern

40th Ward Office
Chicago, IL
01.2026 - Current
  • Analyze problems and work with teams to develop solutions.
  • Sort and organize files, spreadsheets, and reports.
  • Participate in workshops and presentations related to projects to gain knowledge.
  • Develop professional communication skills through interactions with staff, city officials, and constituents.
  • Answer phone calls from constituents regarding local concerns and service requests, listening carefully to understand each issue.

Theater Crew Member

AMC Theatres
Rosemont, IL
07.2024 - Current
  • Provide assistance to guests with special needs and helped with seat accommodations.
  • Maintain lobby, hallway, and auditorium cleanliness using various sanitation practices.
  • Welcome guests to theater with friendly demeanor and smile and directed to screening rooms.
  • Provide high-quality customer service in a fast-paced dine-in theater environment, ensuring guests had a positive and enjoyable experience.
  • Take food and beverage orders accurately and delivered meals directly to guests during movie screenings.
  • Work collaboratively with team members to manage peak hours, resolve customer concerns, and ensure smooth theater operations.
  • Demonstrate strong time management and communication skills while balancing multiple responsibilities.

Education

High School Diploma -

Mather High School
Chicago, IL
05-2026

Skills

  • Guest Service & Hospitality
  • Table Clearing & Resetting
  • Attention to Detail
  • Teamwork & Communication
  • Time Management in Fast-Paced Environments
  • Maintaining Cleanliness & Organization
  • Supporting Servers & Kitchen Staff
  • Professionalism & Work Ethic
  • Ability to Follow Service Standards
  • Handling High-Volume Service Periods

Timeline

Intern

40th Ward Office
01.2026 - Current

Theater Crew Member

AMC Theatres
07.2024 - Current

High School Diploma -

Mather High School
Gilberto Marcha