Gilberto Medina
Fort Bragg,USA
Summary
I am applying for the position of Administrative Assistant and seeking a full-time role where I can utilize my skills as a bilingual individual and organizational problem-solver. I have experience in team building and enjoy helping others. I am computer-savvy and proficient in handling emails, making calls, and filing paperwork. I am eager to contribute to your team as an Administrative Assistant.
Overview
9
9
years of professional experience
Work History
Direct Support Professional
Parents and Friends Inc
Fort Bragg, CA
10.2024 - Current
- Assisted individuals with daily living activities and personal care needs.
- Maintained accurate documentation of client interactions and progress notes.
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Accompanied individuals on outings to promote independence and integration into the community.
- Maintained clean and well-organized environment for client happiness and safety.
- Assisted clients with maintaining good personal hygiene.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
Studio Manager
Color Me Mine Westchester
Los Angeles, CA
10.2017 - 08.2020
- Trained new employees, maintained healthy staff morale through consistent coaching, and team building.
- Welcomed customers, asked open-ended questions to understand individual needs.
- Immediately escalated incidents to remain compliant with company's standards procedures and processes.
- Delegated work to staff, setting priorities, and goals.
- Oversaw efficient receiving and inventory management to keep stock within optimal levels.
Customer Service Associate
LaserLight Engravers
Bakersfield, CA
01.2017 - 08.2017
- Delivered fast, friendly, knowledgeable service for routine questions, and service complaints.
- Met and exceeded productivity targets by handling every interaction with top-notch customer service.
- Organized, prioritized tasks, activities, worked within strict timeframes, and deadlines.
- Consulted with customers regarding needs and addressing concerns.
Education
Graphic Design
The Art Institute of California
Los Angeles, CA08.2015
Pre-Engineering
California State University of Bakersfield
Bakersfield, CA01.2012
Diploma -
Foothill High School
Bakersfield, CA05.2010
Skills
- Cultural awareness
- Care plan management
- Employee Training
- Project Oversight
- Basic Math
- Team Building
- Documentation management
- Organizational skills
- Active listening
- Charting and documentation
- Client support
Languages
Spanish, English
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
References
References available upon request.
Timeline
Direct Support Professional
Parents and Friends Inc
10.2024 - Current
Studio Manager
Color Me Mine Westchester
10.2017 - 08.2020
Customer Service Associate
LaserLight Engravers
01.2017 - 08.2017
Graphic Design
The Art Institute of California
Pre-Engineering
California State University of Bakersfield
Diploma -
Foothill High School
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