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With a diverse background across multiple industries, I have developed strong adaptability, a quick learning ability, and a commitment to continuous growth.My experience includes fast-paced roles in hospitality and event staffing at high-profile venues such as The Star Casino, The Gold Coast Turf Club, The Langham Hotel, and various galas. In these positions, I thrived in dynamic environments where client needs and event visions changed daily, honing my ability to think on my feet and deliver exceptional service.
Beyond hospitality, I worked as a Residential Support Worker at a drug and alcohol rehabilitation center while simultaneously completing a Diploma of Community Services and Christian Studies. My dedication was recognized when I was named a finalist for Vocational Student of the Year at the 2023 Training Awards-a significant achievement, especially during an incredibly challenging period when my mother was diagnosed with cancer and later passed away in September of that year.
Just two months after her passing, I discovered I was expecting my first child, which led me to take a brief career break. Now, as I prepare to re-enter the workforce, I bring not only my professional skills but also resilience, perseverance, and a strong work ethic. My ability to excel under pressure, adapt to new challenges, and maintain a growth mindset makes me a valuable asset in any role.
I am eager to contribute my expertise and look forward to the opportunity to discuss how my skills align with your needs.

Experienced with managing all aspects of creating a safe, fun, and rewarding learning environment for any and all ages and abilities. Utilizes effective leadership techniques to ensure efficient daily management and team productivity. Track record of fostering strong relationships and driving growth through innovative solutions as a self driven person. Despite my age I enjoy technology, love learning new things and relish the challenge of making creative and fun content so I have a loyal and engaged following on ig.
Self driven, experienced , reliable, energetic and mature adult with strong focus on team collaboration and achieving results. Known for flexibility in adapting to changing needs and providing reliable leadership. Prepared to make significant impact in helping to drive success and foster team growth.
Hardworking and enthusiastic about learning and growing hopefully as a team member of Deering inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
*note -I recently relocated back to cutler bay where I was raised to begin a new chapter in my life and am also known as Kim Beall Kortenbach

LOYAL / ACCOUNTABLE / FEARLESS – Not Brave
I love Social Housing, I joined because I wanted to join Social Housing, not necessarily Housing, although I wanted to join the third sector or charity in some capacity, I feel myself and Social Housing are a good fit. I love serving the streets I’m from, and the communities that formed the adult I have become. I’m not driven by money, or titles, never have been, I’m driven by purpose, and my purpose is clear, it is the customers and communities I serve. My loyalty is not in question, I want to be here for the long term, I want this to be the last job I ever have, and have made that clear from my first day entering the business.
I have always considered myself accountable, it is my business, my service and I have never shied away from putting my hand up if I have responsibility for something wrong,
I don’t hide, I don’t blame that is not my nature, I lead by a strong example, and I lead from the front.
I do not work for my superiors, and I don’t wake up every day thinking what do they want or what would they do, I work for my Team & customers, and what I believe is best for them, and when I say I’m fearless , this is where it manifests itself, I’m not reckless, or cavalier, I just get it and get on with it, if I make mistakes, and there are plenty, I own up to them , learn from them and move on, but they are honest mistakes, searching for what is best practice, not for personal gain. My daily fear Is that I may disappoint down, it breaks my heart to think I would disappoint my team.

Gilberto Ortiz Estrada

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