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Gilberto Ramirez
Las Vegas
Summary
Strategic Area Operations Manager with over 10 years of experience managing facility operations, ensuring compliance, and optimizing budget management. Committed to enhancing service quality and operational efficiency while maintaining safety protocols. Adept at analyzing financial data to identify cost-saving opportunities and implementing measures that elevate the standards of service delivery.
Overview
20
20
years of professional experience
Work History
Area Operations Manager
Rbm Building Services
Las Vegas
09.2016 - 04.2026
- Managed daily operations across multiple facilities, ensuring strict compliance with company standards.
- Implemented safety protocols to secure work environments for all employees.
- Coordinated staff training programs to enhance service quality and operational efficiency across facilities.
- Oversaw inventory management and supply chain processes to maximize resource allocation.
- Analyzed financial data, including sales reports, to identify improvement opportunities and inform cost-saving initiatives.
- Conducted regular site inspections to ensure adherence to company policies and procedures.
Customer Service Sales Representative
Vitality Medical
Salt Lake City
05.2012 - 01.2017
- Resolved customer complaints and issues with professionalism and empathy.
- Provided exceptional support to customers regarding product inquiries and order status.
- Collaborated with team members to enhance service delivery and customer satisfaction.
Site Supervisor
USCIS/ Northtup Grumman
Los Angeles
02.2006 - 03.2016
- Supervised daily site operations, ensuring adherence to federal regulations for safety and compliance.
- Conducted regular inspections to evaluate site conditions and proactively address potential issues.
- Trained new employees on operational procedures and safety standards.
Education
High School Diploma -
Woodrow Wilson High School
Los Angeles, CA06-1995
Some College (No Degree) -
East Los Angeles College
Monterey Park, CASkills
- Compliance enforcement
- Safety protocols
- Inventory management
- Process optimization
- Client relationship management
- Facility operations
- Budget management
- Operational oversight
- Effective communication
- Employee training
Languages
Spanish
Professional
Timeline
Area Operations Manager
Rbm Building Services
09.2016 - 04.2026
Customer Service Sales Representative
Vitality Medical
05.2012 - 01.2017
Site Supervisor
USCIS/ Northtup Grumman
02.2006 - 03.2016
High School Diploma -
Woodrow Wilson High School
Some College (No Degree) -
East Los Angeles College