Gilberto Salazar
San Antonio,TX
Summary
Dynamic and results-oriented professional with a proven track record at Whataburger and McDonald's, enhancing customer satisfaction and streamlining operations. Expert in customer engagement and problem-solving, with a flair for teamwork and collaboration. Fluent in Spanish, adept at ensuring top-notch service and operational efficiency, significantly contributing to a positive and productive work environment.
Overview
1
1
year of professional experience
Work History
Team Member
Whataburger
06.2024 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Increased customer satisfaction by 30% with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Maintained a productive, efficient approach to all tasks.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Crew Team Member
McDonald's
09.2023 - 02.2024
- Performed serving, cleaning, and stocking to high standards and provided excellent customer satisfaction.
- Checked and restocked utensils and condiments in appropriate locations for guests.
- Took orders, prepared meals, and collected payments.
- Greeted customers at the drive-thru and took food orders.
- Cleaned and maintained all areas of the restaurant to promote a 10% cleaner image.
Education
Bachelor of Science - Architecture
The University of Texas At San Antonio
San Antonio, TX07-2027
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Following Instructions
- Flexible Schedule
- Fluent in SPANISH
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Team Member
Whataburger
06.2024 - Current
Crew Team Member
McDonald's
09.2023 - 02.2024
Bachelor of Science - Architecture
The University of Texas At San Antonio
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