Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Gilbert Soria

Anaheim,CA

Summary

Highly motivated, with a background in retail sales, skilled in customer service, and healthcare. Demonstrated ability to achieve sales targets through effective communication and understanding of individuals' needs. Known for problem-solving abilities, and creating positive shopping experiences that increase customer loyalty.

Compassionate healthcare professional with a background in nursing, known for high productivity, and efficient task completion. Skilled in patient care management, emergency response, and infection control. Excel at communication, teamwork, and empathy, ensuring optimal patient outcomes and collaborative healthcare environments.

Overview

5
5
years of professional experience

Work History

Sales Associate

Best Buy
Fullerton, CA
06.2023 - 06.2024
  • Adhered to company initiatives and achieved established goals.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Greeted customers to determine wants or needs.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Built and maintained relationships with peers and upper management to drive team success.

Customer Service Representative

Northgate Market
Anaheim, CA
06.2019 - 01.2023
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Promoted available products and services to customers during service, account management and order calls.
  • Prevented key account losses by researching discrepancies and correcting problems.
  • Contacted customers about potential service upgrades, new services and account changes.
  • Collaborated with sales team members to stay current on inventory levels and resolve item issues.

Education

Bachelor of Science - Nursing

Stanbridge University
Irvine, CA
09-2025

Certified Nursing Assistant

Temecula Valley School of Nursing
Temecula, CA
06-2018

High School Diploma -

Rancho Verde High School
Moreno Valley, CA
05-2017

Skills

  • Client advocacy
  • Health monitoring
  • Infection control standards
  • Vital signs monitoring
  • Medication administration
  • Privacy and confidentiality
  • Client monitoring
  • Specimen collection
  • Direct client care
  • Call responses
  • HIPAA compliance
  • Patient assessments
  • Service oriented
  • Sales expertise
  • Friendly and outgoing
  • Meeting deadlines
  • Goal tracking
  • Complaint resolution
  • Sales and customer service
  • Customer service

Accomplishments

  • Deans List
  • Perfect Attendance

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Sales Associate

Best Buy
06.2023 - 06.2024

Customer Service Representative

Northgate Market
06.2019 - 01.2023

Bachelor of Science - Nursing

Stanbridge University

Certified Nursing Assistant

Temecula Valley School of Nursing

High School Diploma -

Rancho Verde High School

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Gilbert Soria