Giles Foster IV
Health And Wellness Professional
University Heights,OH
Summary
Talented, hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful looking to manage and motivate the next generation of leaders Compassionate Mental Health Specialist with relevant experience in providing therapeutic care and counseling to diverse populations. Strong ability to deliver client-focused solutions based on individual needs and treatment goals. Demonstrated success in fostering supportive environments, managing crisis situations effectively, and working collaboratively with multidisciplinary teams to improve mental health outcomes.
Overview
5
5
years of professional experience
Work History
Quality Mental Health Specialist/Case Manager
The Black Mental Health Corporation
Cleveland, Ohio
05.2023 - Current
- Worked closely with community organizations to identify potential resources for clients.
- Referred patients or clients to community resources or specialists.
- Acted as client advocate, coordinating required services and resolving emergency problems in crisis situations.
- Participated in regular team meetings with other clinicians to discuss cases and review treatment plans.
- Collaborated with mental health professionals and other staff members to perform clinical assessments or develop treatment plans.
- Counseled clients or patients individually or in group sessions to assist in overcoming dependencies, adjusting to life or making changes.
- Modified treatment activities or approaches as needed to comply with changes in clients' status.
- Sought out quality jobs for individuals and matched with employers for successful employment.
- Guided clients in developing skills or strategies for dealing with problems.
- Monitored clients' progress toward meeting their therapeutic goals.
Owner
Elevate Nutrition
Solon, Ohio
08.2022 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Created and monitored promotional approaches to increase sales and profit levels.
- Reconciled daily sales, returns and financial reports in QuickBooks.
Owner
Southeast Nutrition LLC
Bedford Heights, Ohio
11.2019 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Created and monitored promotional approaches to increase sales and profit levels.
- Reconciled daily sales, returns and financial reports in QuickBooks.
- Optimized team hiring, training and performance.
- Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
Independent Distributor
Herbalife Nutrition
Los Angeles, CA
10.2019 - Current
- Communicated with suppliers daily about inventory needs and sales success.
- Updated marketing strategies to include social networks; resulting in 30% increase in Supplemental product sales.
- Increased overall sales by 60% through effective displays and merchandising.
- Re-wrote cold calling scripts with every product change to increase overall sales by 24%.
- Reviewed customer information to suggest best products for specific needs and maintain 75% return customer rate.
- Maintained customer base of over [Number] accounts by updating scripts and frequently checking in with past customers.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
- Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders.
Owner/Operator
Shaker Hts. Nutrition, LLC
Shaker Heights, Ohio
05.2023 - 06.2024
- Managed daily operations of business, including hiring and training staff.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Created marketing campaigns to attract new customers.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Maintained relationships with existing clients by providing superior customer service.
Education
Bachelor of Arts - Bible/Theology
Malone University
Canton, OH05.2002
Skills
- Leadership and people development
- Focus and Follow-Through
- Business Management Principles
- Business Development
- New Business Launch
- Finance and Accounting Oversight
- Child and adolescent therapy
- Anger management techniques
- Attention deficit hyperactivity disorder management
- Schizophrenia management
- Problem-solving skills development
- Mindfulness practice promotion
Affiliations
- Co-Director Cleveland Heights Youth Sports Organization
- Certified Youth Football Coach
Accomplishments
- Outstanding Advocate Award-The Black Mental Health Corporation
References
References available upon request.
Timeline
Quality Mental Health Specialist/Case Manager
The Black Mental Health Corporation
05.2023 - Current
Owner/Operator
Shaker Hts. Nutrition, LLC
05.2023 - 06.2024
Owner
Elevate Nutrition
08.2022 - Current
Owner
Southeast Nutrition LLC
11.2019 - Current
Independent Distributor
Herbalife Nutrition
10.2019 - Current
Bachelor of Arts - Bible/Theology
Malone University
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