Summary
Overview
Work History
Education
Skills
Timeline
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Michael Walter

Michael Walter

University Heights,OH

Summary

Experienced in driving team success through strong client relationship building skills, exceptional organizational abilities, and effective communication. Proven track record of achieving high retention rates with attention to detail and natural rapport-building talents. Recognized for leadership and collaborative approach leading to top performance achievements. Eager to bring expertise to a new opportunity to make a significant impact.

Overview

15
15
years of professional experience

Work History

Branch Manager

Vespa Solar LLP
11.2024 - Current
  • Promoted to Branch Manager within 9 months by leveraging leadership skills and building trust and relationships with clients.
  • Led a team with a focus on collaboration and teamwork, ensuring high performance and strong client relationships.
  • Utilized versatility and adaptability to work effectively with diverse clients, enhancing customer satisfaction and retention rates.
  • Spearheaded the recruitment process to build a strong sales team.
  • Nov 2024 – Present

Sales Representative

Vespa Solar LLP
03.2024 - 11.2024
  • Promoted to Branch Manager within 9 months by leveraging strong organizational skills and a knack for prospecting.
  • Demonstrated professional customer service skills, enhancing client satisfaction and retention rates.
  • Mar 2024 – Nov 2024 (9 mos)

Sales Representative

G3 Solar
08.2022 - 03.2024
  • Achieved high closing percentage and retention rate by providing professional customer service and building strong client relationships.
  • Enhanced customer satisfaction by promptly responding to questions and concerns, demonstrating attention to detail and organizational skills.
  • Maintained a positive and consistent mindset, contributing to high performance and successful sales outcomes.
  • Trained and mentored junior sales representatives, fostering professional development and team cohesion.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Trained new employees on customer service, money handling and organizing strategies.

Property Manager/ Sales

Property Manager
12.2010 - 09.2021
  • Provided assistance in finding and purchasing rental properties, enhancing client satisfaction and retention rates.
  • Created compelling ads and negotiated rental payments, resulting in high tenant interest and successful contracts.
  • Sold all 9 rental properties within 10 months by effectively managing contractor negotiations and adhering to city regulations.
  • Dec 2010 – Sep 2021 (10 yrs 10 mos)

Education

Bachelor of Science - Human Development and Family Science

The Ohio State University
Columbus, OH
01.2005

Skills

  • Branch operations management
  • Customer service
  • Customer relationships
  • Excellent time management skills
  • Experience with Bullhorn and Salesforce

Timeline

Branch Manager

Vespa Solar LLP
11.2024 - Current

Sales Representative

Vespa Solar LLP
03.2024 - 11.2024

Sales Representative

G3 Solar
08.2022 - 03.2024

Property Manager/ Sales

Property Manager
12.2010 - 09.2021

Bachelor of Science - Human Development and Family Science

The Ohio State University