Gillian Ancheta
Wailuku,HI
Summary
Dedicated Certified Nurse Aide and Sales Associate with a proven track record at Maui Health Systems, adept in patient-focused care and exceptional customer service. Excelled in vital signs monitoring and building customer relationships, enhancing patient satisfaction, and driving repeat business. Skilled in compassionate care and problem-solving, ensuring high-quality support and safety.
Energetic and compassionate, bringing positive and supportive presence to patient care. Possesses foundational understanding of patient hygiene and mobility assistance, alongside skills in basic medical procedures and record-keeping. Committed to improving patient comfort and well-being through dedicated care and attention.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Certified Nurse Aide
Maui Health Systems
07.2021 - 07.2023
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Monitored vital signs and reported changes to nurses for timely intervention.
- Enhanced patient satisfaction by consistently meeting emotional needs through compassionate listening and empathetic support.
- Prevented complications by closely monitoring patients at risk for falls or pressure injuries.
- Completed thorough documentation of patient information in electronic health records.
- Improved patient comfort by providing compassionate and attentive care.
- Facilitated efficient communication between healthcare professionals during shift handoffs by providing accurate updates on patient status.
- Provided high-quality care to patients, including personal hygiene, mobility assistance, and meal preparation.
- Maintained clean and organized living spaces for patients to promote a healthy environment.
Sales Associate
Oshima Surf and Skate
11.2018 - 08.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
Associate of Science - Respiratory Therapy
Kapiolani Community College
Honolulu, HI05-2025
No Degree - Undergraduate Prenursing
University of Hawaii Maui College
Maui05-2023
No Degree - Undergraduate Prenursing
University of Hawaii At Hilo
Hilo 05-2021
High School Diploma -
Henry Perrine Baldwin High School
Wailuku 05-2019
Skills
- Bathing assistance
- Customer service
- Patient care
- Problem-solving skills
- Basic life support
- Vital signs monitoring
- Multi-tasking strength
- Compassionate care
Certification
- Advanced Cardiovascular Life Support (ACLS) - American Heart Association.
- Basic Life Support (BLS) Certification - American Heart Association.
- Pediatric Advanced Life Support (PALS) - American Heart Association.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
Timeline
Certified Nurse Aide
Maui Health Systems
07.2021 - 07.2023
Sales Associate
Oshima Surf and Skate
11.2018 - 08.2019
- Advanced Cardiovascular Life Support (ACLS) - American Heart Association.
- Basic Life Support (BLS) Certification - American Heart Association.
- Pediatric Advanced Life Support (PALS) - American Heart Association.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
Associate of Science - Respiratory Therapy
Kapiolani Community College
No Degree - Undergraduate Prenursing
University of Hawaii Maui College
No Degree - Undergraduate Prenursing
University of Hawaii At Hilo
High School Diploma -
Henry Perrine Baldwin High School
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