Gillian Brown
College Station,TX
Summary
Hard working and motivated individual seeking employment to gain effective career experiences. Desires a job that allows team work and provides a growth opportunity to further skills. Wants to effectively apply skills of social interaction and personability to ensure costumer satisfaction and success of the company.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Dance Instructor
Suzanne's School Of Dance
College Station , TX
08.2023 - Current
- Instruct classes of up to 20 students in the basics of various dance styles, such as ballet and contemporary.
- Provide individual feedback on student performance to help them improve their skills.
- Create choreography routines for soloists and groups based on specific themes or stories.
Customer Care Team
Suzanne's School Of Dance
College Station , TX
08.2023 - Current
- Develop effective relationships with customers to increase loyalty and retention rates.
- Review customer feedback regularly to identify areas for improvement or potential issues.
- Follow up on emailed, called in, or web-submitted customer inquiries within or before standard response times.
Associate
TJ Maxx
Highland Village , TX
06.2022 - 01.2023
- Verified credit card charges against purchase receipts for authenticating orders and checkout processes.
- Operated equipment properly and effectively during checkout processes.
- Provided customer support services for timely and customer-oriented inquiries, as well as effectively addressing complaints and returns.
Education
Bachelor's degree - Education - Middle Grades: Math/Science
Texas A & M University-College Station
College Station, TX12-2026
High School Diploma -
Marcus High School
05.2022
Skills
- Communication skills
- Customer service
- Problem management
- Cashiering
- Social listening
- Phone etiquette
- Teaching strategies
- One-on-one teaching
Certification
- Red Cross Pediatric and Adult First Aid/CPR/AED
- Youth Protection Association for Dance
- Darkness to Light's Stewards of Children Training
References
References available upon request.
Timeline
Dance Instructor
Suzanne's School Of Dance
08.2023 - Current
Customer Care Team
Suzanne's School Of Dance
08.2023 - Current
Associate
TJ Maxx
06.2022 - 01.2023
- Red Cross Pediatric and Adult First Aid/CPR/AED
- Youth Protection Association for Dance
- Darkness to Light's Stewards of Children Training
Bachelor's degree - Education - Middle Grades: Math/Science
Texas A & M University-College Station
High School Diploma -
Marcus High School
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