Streamlined administrative processes for branch president, effectively juggling multiple shifting priorities and projects.
Partnered with branch president to strengthen client relationships and actively pursue new business opportunities through consistent interactions with potential clients.
Oversaw management of branch president’s calendar, coordinating professional and personal commitments. Organized appointments, calls, meetings, and travel logistics to optimize time management.
Prepared detailed reports for senior management, aiding informed decision-making processes.
Handled confidential and sensitive information with discretion and tact.
Research Analyst/Firm Administrator
William Marletta Safety Consultants
West Islip, NY
03.2002 - 12.2019
Responsible for the overall management of the office administration activities.
Oversaw the review of incoming court filings to maintain compliance. Managed new client intake procedures to enhance service delivery. Coordinated scheduling, calendaring, and deadlines for approximately 200 active cases to optimize workflow.
Drafted comprehensive expert witness reports and legal documents for standard civil liability lawsuits.
Assisted in recovering outstanding invoices through management of accounts receivable and collections. Supported collection efforts on aging receivables as an independent contractor, showcasing financial skills and negotiation abilities.
Coordinated inspections, meetings, and hearings to improve project timeline efficiency.
Organized research materials, maintaining a well-ordered workspace conducive to productivity.
Facilitated efficient time management for CEO by organizing personal tasks and family commitments.
Administrative Assistant/Paralegal
Law Office of Anthony Grandinette
12.2018 - 06.2019
Performed administrative tasks such as answering phones, responding to emails and correspondences with clients.
Prepared and organized documents, drafted briefs, discovery requests, complaints, summonses and motions and made electronic filings with courts.
Maintained heavy call volume and firm calendars.
Managed billing files and invoices for client cases on a monthly basis.
General Manager
Town Sports International, Long Island, NY
Long Island, NY
03.2013 - 11.2015
Oversaw daily operations of fitness center, including membership sales, personal training, customer service, and children's programming departments.
Doubled the members for the Deer Park location in 12 months by cultivating a high performance team, developing and executing a marketing plan and nurturing an environment with a strong emphasis on member satisfaction
Responsible for recruiting and hiring new team members. Monitored training and created succession planning for those wishing to advance.
Processed weekly Payroll for 70+ Team Members
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Education
Associate Paralegal Degree -
Suffolk Community College
Brentwood, NY
01-2018
Skills
Proficient in communication and organizational tasks
Solid office administration and management knowledge and experience
Accounts payable and receivable management
Strong customer service skills with the ability to work with a broad range of people both inside and outside of an organization
Detail-oriented with minimal supervision
Can effectively meet deadlines in a fast paced environment
Proficient in Microsoft Office and QuickBooks Enterprise