GILLIAN GRIFFEN

Demonstrated exceptional leadership by overseeing Tucson division, resulting in a phenomenal growth rate of 120% within two years.

• Account Management for Office Team Division for recruiting & Staffing, reporting on its performance. Updated current and designing new recruiting procedures.
• Keeping track of recruiting & staffing metrics (e.g. conversions and cost-per-hire). Updated current and design new recruiting procedures.
• Preparing status reports by gathering, analyzing, and summarizing relevant information.
• Establishing effective project communication plans and ensuring their execution & implementing sourcing methods.
• Delegate project tasks based on junior staff members’ individual strengths, skill sets and experience levels. Selected well-matched candidates to fulfill client needs and satisfaction.
• Conducting post-project evaluation and identifying successful and unsuccessful project elements.
• Collaborate effectively with cross-functional teams, ensuring seamless project execution and successful delivery.
• ERP project oversight.
• Enhanced financial reporting accuracy through diligent data analysis and reconciliation efforts.

Awarded President Club Award for FY 2021 & 100% Club

• Increased district sales by implementing effective marketing strategies and fostering strong relationships with key partners.
• Maintained payroll information by designing systems, directing the collection, calculation, and entering of data.
• Updated payroll records by reviewing and approving changes in exemptions, insurance coverage, savings deductions, and job titles, and department/ division transfers.
• Current knowledge of payroll procedures and related laws & excellent understanding of multi-location payroll and taxes & ensured compliance with applicable laws and payroll tax obligations.
• Forecasted sales and set successful policies to achieve monthly quota. Exceeded sales targets (20 %) with motivational approaches focused on continuous improvement and strategic goal attainment.
• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
• Partnered with sales team members and leveraged strong negotiation skills. to close large deals with lucrative clients.

Generated over $400k in Sales & Services

• Extensive knowledge of MOHS Surgery technique and EMPs
• Boosted brand awareness by developing and implementing strategic marketing campaigns.
• Developed and implemented marketing plans, including promotional calendars and programs, new product introductions, and other marketing projects
• Cultivated and maintained relationships with physicians, at clinics, Primary Care, Dermatology, and research institutions (Banner, Mayo, and CTCA)
• Developed and managed marketing budgets, sales forecasting and product branding plans
• Established and grew target market shares & monitored costs and budgets
• Conducted customer, brand, and product research initiatives
• Offer expert advice to develop innovative advertising, public relations, social media, and events
• Negotiated with healthcare partners to guarantee advantageous contracts
• Worked with new business development team and sales teams on service initiatives, product knowledge, and development
• Managed agency providers, consultants, freelancers, and other suppliers, including contract negotiation and management.

Exceeded sales targets by 25% within six-months

• Closed high-value contracts with key clients, resulting in a revenue increase of 10%.
• Developed and maintained strong relationships with key clients, ensuring repeat business and customer loyalty.
• Conducted regular client meetings to understand their HVAC needs and provided tailored solutions.
• Conducted market research to identify new business opportunities and potential clients.
• Implemented effective lead generation strategies, resulting in a significant increase in the sales pipeline.
• Utilized CRM (Customer Relationship Management) tools to track and manage customer interactions and sales activities.

• Developed and executed HPLC, UV and dissolution test methods for non-routine raw materials and finish products
• Conducted raw material analyses, performing tests using FTIR and GC instrumentation, developed policies and procedures, conducted trouble shooting
• Cross examined avian species, identifying carotenoid pigments
• Interpreted data, analyzing results using statistical techniques
• Developed and implemented data analyses, data collection systems and other strategies that optimized statistical efficiency and quality
• Acquired data from primary or secondary data sources and maintained databases
• Reviewed proposals and presentations to ensure compliance with laboratory protocols and standards.

• Made effective decisions when presented with multiple options for how to progress with the projects.
• Managed a team of marketing professionals, achieving significant improvements in brand awareness and lead generation.
• Interviewed, hired and trained salon staff in procedure, policy and health regulations.
• Brand Recognition Marketing, B2B/ B2C Marketing, Content Marketing, Inbound Marketing, Social Media Marketing, Email Marketing, Mobile Marketing, Affiliate Marketing, & Personalized Marketing.
• Enhanced company revenue through strategic business development initiatives and partnerships.