Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Gillian Jana

Kirkland

Summary

Accomplished Associate Partner at CG Educational Services, leveraging expertise in historical analysis and organization to drive project success and client satisfaction. Spearheaded strategic initiatives at BetterMe English, achieving a 30% market expansion and fostering a 75% increase in client retention through innovative teaching methods and effective team leadership.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Private Academic Tutor

Mt. SAC
06.2011 - 05.2023
  • Developed strong rapport with students, fostering a positive and supportive learning environment.
  • Maintained a flexible schedule, adjusting tutoring availability as needed to accommodate student needs and busy academic calendars.
  • Increased student confidence in subject matter by providing clear explanations and real-world examples.
  • Enhanced academic performance of students by creating customized lesson plans focused on their specific weaknesses.
  • Evaluated student comprehension levels before beginning tutoring sessions using diagnostic assessments, allowing for more accurate goalsetting.

Center Director

BetterMe English
07.2018 - 08.2021

• Mentored and developed future leaders, promoting teaching team members to senior positions over 3 years.
• Led strategic planning efforts that resulted in $100,000 revenue over 1st quarter.
• Expanding market reach by 30% with targeted strategies
• Directed large-scale projects from inception to completion, delivering on time and under budget, resulting in 20% cost savings.
• Managed a $20,000 budget and delivered a project that exceeded stakeholder expectations, driving 15% ROI.
• Strengthened client relationships, increasing client retention rates by 75% over 3 years.

  • Promoted positive company image and established reputation as provider of choice for educational programs in greater community.

Associate Partner

CG Educational Services
09.2016 - 05.2018
  • Managed complex projects from inception to completion, ensuring timely delivery and client satisfaction.
  • Enhanced client relationships by consistently delivering innovative and customized solutions.
  • Built long-lasting partnerships with key stakeholders, solidifying the company''s reputation as a trusted advisor.
  • Cultivated a positive work environment that encouraged teamwork and collaboration among associates.

Education

Bachelor of Science - Business Administration

University of California, Riverside
Riverside, CA

Skills

  • Historical Analysis
  • Organization
  • Scientific inquiry
  • Teaching Methods
  • Project-based learning

Certification

CTCSOL

Languages

Chinese (Mandarin)
Native or Bilingual
English
Native or Bilingual

Timeline

Center Director

BetterMe English
07.2018 - 08.2021

Associate Partner

CG Educational Services
09.2016 - 05.2018

Private Academic Tutor

Mt. SAC
06.2011 - 05.2023

Bachelor of Science - Business Administration

University of California, Riverside
Gillian Jana