Gillian Smith
Freehold,New Jersey
Summary
Active Artist, Cosmetology Student, Sports Official and National Art Honors Society High School student. Aptitude for providing satisfactory customer service. Has experience working with said customer service, such as Chick-Fil-A and Dunkin’. Experienced using a variety of point-of-sale systems and price checkers. Has many years of experience with child care and softball/baseball. Active Promoter/Ambassador for the brands Saturn, Pura Vida and the Stephanie Nicole Parze Foundation.
Overview
2
2
years of professional experience
Work History
Baseball Umpire
USABL
05.2023 - Current
- Made accurate and equitable judgment calls, such as safe/out, ball/strike, and fair/foul.
- Officiate at sporting events, championships, games, or competitions, to maintain standards of play and to ensure that game rules are observed.
- Resolve claims of rule infractions or complaints by participants and assess any necessary penalties, according to regulations.
- Inspected sporting equipment for compliance with safety and event regulations.
- Stayed composed and professional in high-pressure and emotionally-charged situations with coaches, players and fans.
- Explained and taught regulations and rules to players and coaches while monitoring integrity of athletic conduct.
Summer Job | Ceramics Specialist
Rolling Hills Country Day Camp
06.2023 - 08.2023
- Taught different children ceramics depending on their age groups and skill levels.
- Promoted a flexible, supportive, and dynamic learning environment while encouraging students to make unique pieces to the best of their abilities.
- Volunteered for numerous events around the camp with managers.
- Taught children of many different ages how to hand-build original pieces and how to use/maneuver a pottery wheel.
Barista
Dunkin' Donuts
09.2022 - 07.2023
- Conversed with guests with drink suggestions, orders, and transactions.
- Memorized 50+ combinations for coffee, tea, and other drinks, and fulfilled unique customer requests accurately.
- Operated POS system, facilitating over 150 transactions each shift, and was responsible for opening and closing the register and the beginning and end of each shift.
Front of House Team Member
Chic-Fil-A
12.2021 - 09.2022
- Maintained excellent customer service during fast-paced lunch and dinner rushes.
- Cleaned, sanitized, and organized dining room area to maintain a comfortable and clean environment for customers.
- Processed customer food payments.
- Trained new employees with my knowledge and experience of front-of-house procedures, customer relations, and cleaning.
Education
Colts Neck High School
Colts Neck, NJ06.2025
Cosmetology | Monmouth County Vocational School
Freehold, NJ06.2025
Skills
- Reactions Awareness
- Player Mentoring
- CPR-trained and certified
- State Certified Babysitter
- Cash register systems, payment collection
- Pottery wheel
- Problem-solving & communication skills
- Baseball, Softball player for 7 years
- Management Skills
- League Regulations
Affiliations
Ambassador | Pura Vida
October 2021 - Current
- Representing the brand positively in a multitude of settings.
- Assisting in content creation
- Being an opinion leader in the community
- Providing feedback and insight on new products/services.
Saturn Ambassador for Colts Neck High School | Saturn | 1+ year
June 2022 - Current
- Reviewed and created a yearly app schedule for Colts Neck High School peers.
- Hosting events with the ambassador manager for peers of Colts Neck High School.
- An energetic and passionate brand ambassador who works to promote brand image with successful results in engagement, social media presence, and digital communications.
Active Volunteer/Ambassador | Stephanie Nicole Parze Foundation
May 2023 - Current
- Attended monthly self-defense promoting/training sessions with other members of the foundation.
- Volunteered my time at numerous events in Freehold and Howell.
- Advocated for sexual, physical, and mental abuse with the foundation and encouraged others to participate in such advocacy.
- Solo-hosted an art show for the Stephanie Nicole Parze Foundation at the Juice House in Freehold, NJ with original artwork made by myself and other members of the NAH Society. Raised $400+ in sales and personally donated all proceeds to the Stephanie Nicole Parze Foundation.
Timeline
Summer Job | Ceramics Specialist
Rolling Hills Country Day Camp
06.2023 - 08.2023
Baseball Umpire
USABL
05.2023 - Current
Barista
Dunkin' Donuts
09.2022 - 07.2023
Front of House Team Member
Chic-Fil-A
12.2021 - 09.2022
Colts Neck High School
Cosmetology | Monmouth County Vocational School
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