Gillian Zurbuchen
Summary
A dependable candidate with excellent job attendance and flexibility. Always willing to learn new skills in order to further assist clients and coworkers alike. Comfortable working alone and as part of a team.
Overview
8
8
years of professional experience
Work History
Veterinary Assistant
Sauk Point Veterinary Clinic
11.2020 - Current
- Practiced clear communication with clients in-person, over the phone, and through email.
- Educated clients in general pet health and assisted them in the initial steps of getting their pets the care they needed.
- Kept detailed medical records of patient histories, treatments, and medications.
- Kept detailed records of all client communications.
- Helped with training new veterinary assistants in animal restraint, client communications, Cornerstone software, and invoicing.
- Communicated with other veterinary clinics to ensure that patient records were up to date.
Farm Hand
An Tearmann Arabians
07.2016 - 11.2020
- Followed unique sets of guidelines for each individual horse's care.
- Prioritized tasks around training schedules, turn out, veterinary care, and farrier visits.
- Worked independently and was in charge of barn operations and animal care during the show season.
Animal Caretaker
Shamrock Pet Resort
08.2015 - 06.2016
- Closely monitored animal health during boarding stays.
- Assisted clients with the checkout process by making sure all belongings were returned to them from their pet's stay.
Education
High School Diploma -
Sauk Prairie High School
Prairie Du Sac, WI06.2016
Skills
- Customer Service
- Communication
- Typing
- Recordkeeping
- Customer Billing
- Time Management
- Attention to Detail
- Willingness to Learn
Timeline
Veterinary Assistant
Sauk Point Veterinary Clinic
11.2020 - Current
Farm Hand
An Tearmann Arabians
07.2016 - 11.2020
Animal Caretaker
Shamrock Pet Resort
08.2015 - 06.2016
High School Diploma -
Sauk Prairie High School
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