Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gillian M Williams

Long Beach,CA

Summary

Outgoing dependable Front Office Coordinator with exceptional people skills, an approachable yet professional personality. Successful at multitasking and remaining calm and productive in high-demand positions. Looking to bring excitement and enthusiasm to an office long-term.

Overview

35
35
years of professional experience

Work History

Front Office Coordinator

NEWPORT PULMONARY ASSOCIATES
01.2014 - Current

-Oversee the runnings of an extremely busy office for 4 doctors and a pulmonary tech.

-Answer heavy call volumes.

-Schedule bronchoscopies.

-Call in prescriptions.

-Obtain authorizations, verify insurance eligibility.

-Medical terminology and Medical transcription certified.

-Maintain the doctors schedules.

-EMR, ICD 10, CPT code, and J code knowledge.

-Prepare charts for the next day.

-File papers in the charts.


Front Office Manager

Warren H Fong, M.D
01.1999 - 12.2013
  • Oversee the runnings of an extremely busy office that accommodates 45+ patients per day
  • Maintain Dr's schedule aswell as the schedule for the patients and nurses
  • Prepare charts for patients coming in to make sure everything is there for the doctor to review and that their insurance and demographics are current
  • Answering heavy call volumes, rooming the patients, checking the patients in and out, collecting co-pays and balances, prescription refills
  • Scheduling radiology appointments, obtaining pre-authorizations from insurance, verifying insurance eligibility
  • EMR, ICD9, CPT code, and J code knowledge
  • Medical terminology and Medical transcription certified.

Scheduler

Pacific Coast Imaging
01.2010 - 01.2012
  • For Pacific Coast Imaging/Simon Med Imaging.
  • Schedule patients for radiology exams.
  • Check patients in and out of appointments and verify their current insurance and demographics.
  • Obtain pre authorizations for exams from insurance companies.
  • CPT and ICD 10 knowledge.
  • Medical Terminology and EMR knowledge.

Nanny

Dr And Mrs Warren Fong.
01.1997 - 01.1999
  • For Dr Warren and Mrs May Fong, Irvine, CA, (714 501 1610

ingredient mixer

UB Foods
01.1991 - 01.1996

Hairdresser

Christopher Bond Ltd
01.1989 - 01.1991

Education

Medical Terminology And Medical Transcription

Learning Tree University
Irvine, CA
10.2000

High School Graduate -

Garthamlock High School
Glasgow, Scotland, United Kingdom.
12.1989

Skills

Very hard worker, puctual, dependable in attendance, go above and beyond my position to help cater to the patients and also my Employers

Knowledge in medical terminology, EMR systems, EPIC, HIE and Office Ally

Knowledge of ICD 10 codes, CPT and J codes

Knowledge in insurance authorizations for radiology and prescription drugs

Can handle a fast pace office multitasking

Timeline

Front Office Coordinator

NEWPORT PULMONARY ASSOCIATES
01.2014 - Current

Scheduler

Pacific Coast Imaging
01.2010 - 01.2012

Front Office Manager

Warren H Fong, M.D
01.1999 - 12.2013

Nanny

Dr And Mrs Warren Fong.
01.1997 - 01.1999

ingredient mixer

UB Foods
01.1991 - 01.1996

Hairdresser

Christopher Bond Ltd
01.1989 - 01.1991

Medical Terminology And Medical Transcription

Learning Tree University

High School Graduate -

Garthamlock High School
Gillian M Williams