Loretta Deakins
Evans,GA
Summary
Proactive and ambitious Treatment Coordinator with 5+ years of experience, leveraging strong organizational and time management skills to perform and oversee office tasks.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Front Office Coordinator
West Augusta Dental Associates
10.2024 - Current
Insurance and Treatment Coordinator
West Brazos Dental Center
08.2023 - 10.2024
- Document basic insurance information in the patient’s file for quick reference
- Greeting patients
- Organizing files and paperwork
- Explaining dental procedures to patients
- Handle all inquiries concerning insurance daily
- Maintaining communication with patients via email, mail or phone
Insurance and Treatment Coordinator
Manvel Dental and Implant Center
08.2021 - 08.2023
Seasonal RDA
Dr. James Pediatric Dentistry
05.2021 - 08.2021
- Assist the dentist during treatment procedures
- Assist in management of medical and dental emergencies
- Expose dental diagnostic x-rays
- Instruct patients on postoperative and general oral health
- Maintain and order dental supplies and materials
- Perform office management tasks, such as scheduling appointments, maintaining records, and billing
- Prepare and sterilize instruments and equipment
- Provide patients with instructions for oral care following all dental treatment procedures
- Record medical and dental histories
- Take vital signs of patients
RDA
Canyon Lakes Dentistry
10.2020 - 05.2021
Hygiene Coordinator
John H. Krell, DDS
01.2020 - 05.2020
- Explaining treatment options to patients
- Making sure dental rooms are stocked with supplies needed to maintain proper hygiene
- Scheduled the hygienists to a pre-determined goal
- Scheduling, canceling, or rescheduling appointments for patients
- Sterilizing equipment and instruments
- Tracked and updated data financial reports for production and collections
- Verified insurance for all new and existing patients
Education
High School Diploma - undefined
CCHS
Augusta, GASkills
- Able to engender trust from the doctors, co-workers, and patients
- Accepts constructive criticism
- Adaptable to learning and mastering new concepts
- Can maintain composure and professionalism when exposed to stressful situations
- Committed to superior customer and patient care
- Has dependable job attendance and can be relied on to follow through with assigned tasks
- Organized and detail-oriented
- Positive attitude
- Proficient with Dentrix and Open Dental
- Time management
Certification
Basic Life Support (CPR and AED)
Timeline
Front Office Coordinator
West Augusta Dental Associates
10.2024 - Current
Insurance and Treatment Coordinator
West Brazos Dental Center
08.2023 - 10.2024
Insurance and Treatment Coordinator
Manvel Dental and Implant Center
08.2021 - 08.2023
Seasonal RDA
Dr. James Pediatric Dentistry
05.2021 - 08.2021
RDA
Canyon Lakes Dentistry
10.2020 - 05.2021
Hygiene Coordinator
John H. Krell, DDS
01.2020 - 05.2020
High School Diploma - undefined
CCHS