Gillich Corey
Chipotle LLC.
Ashtabula,OH
13
years of professional experience
Years of working in retail and dealing with public in both retail and food service I have grown knowledgeable about cannabis strains and growing techniques.
Work History
Kitchen Manager
2 Years- Managed kitchen operations to ensure quality food preparation and presentation.
- Trained and supervised kitchen staff on food safety and sanitation practices.
- Streamlined inventory management processes to reduce waste and improve efficiency.
- Developed weekly schedules for kitchen personnel, optimizing labor resources.
- Conducted regular performance evaluations, providing feedback and coaching to team members.
- Monitored compliance with health regulations, ensuring adherence to safety standards.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Oversaw food preparation and monitored safety protocols.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
Sales Professional
1 Year 5 Months- Cultivated strong relationships with clients, enhancing customer loyalty and satisfaction.
- Developed and executed targeted sales strategies to drive revenue growth.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs. Handled cash and credit card transactions,stocking and taking inventory.
Server Manager
11 Years 3 Months- Oversaw daily operations, ensuring team adherence to service standards and quality control.
- Trained and mentored staff on product knowledge and customer service techniques.
- Developed and maintained strong relationships with suppliers for quality procurement of products.
- Enhanced customer satisfaction through effective problem resolution and personalized service experiences.
- Streamlined workflow processes, improving team efficiency and service delivery times.
- Trained servers on order management, food service quality and how to build rapport with guests.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
- Troubleshot complex technical issues effectively, reducing resolution time significantly while maintaining customer satisfaction levels.
- Cultivated guest satisfaction and loyalty through consistent commitment to quality service.
- Enforced compliance with uniform and personal presentation standards.
- Streamlined processes through automation of routine tasks, increasing overall productivity.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
Education
High School Diploma
- Attended Kent state university in my senior year because of academic achievement in English/Literature. Given college credits
Skills
Multitasking and organization
Customer service
Food safety
Inventory management
Inventory control
Waste reduction
Attention to detail
Problem-solving
Cleaning and sanitation
Ordering supplies
Team collaboration and leadership
Health code compliance
Order accuracy
Supply ordering
Inventory coordination
Flexible schedule
Shift scheduling
Expediting orders
Sanitation
Timeline
Sales Professional
Heartmade Botique
11.2024 - 04.2026Read More
Kitchen Manager
Chipotle LLC.
08.2024 - CurrentRead More
Server Manager
Rennick Meat Market
05.2013 - 08.2024Read More
Lakeside High School
High School Diploma
Read More