Gilvan Ortiz Torres
Orlando,FL
Summary
Professional Barback with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Enthusiastic Barback proficient in handling food safely, maintaining clean work areas and restocking supplies. Eager to further develop wine, liquor and mixed drinks knowledge. Desiring to bring two years of related experience to a new growth-oriented position.
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Attentive and fast paced working style.
Overview
2
2
years of professional experience
Work History
The Boathouse
Jose Otero
Orlando, Florida
01.2021 - Current
- Restocked ice, condiments and snacks.
- Replaced empty kegs and soda syrups.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Delivered food to customers at bar and tables.
- Learned how to make wide variety of mixed drinks.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
Front Desk
Vanessa Gonzalez
Orlando, Florida
02.2020 - 12.2020
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Delivered above-and-beyond service to guests by making outside venue reservations and setting up tours.
- Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
Education
High School Diploma -
Osceola High
Orlando 06.2019
Skills
- Time Management
- Beverage Making and Delivery
- Glass Collection
- Glass Polishing
- Work Coordination
- Guest Satisfaction
- Maintaining Clean Work Areas
- Menu Memorization
- Guest Inquiries
Affiliations
Spanish speaking
Charity work "YMCA"
Chess Club
National Cultures and Language speaking Club
Languages
Spanish
Native or Bilingual
Timeline
The Boathouse
Jose Otero
01.2021 - Current
Front Desk
Vanessa Gonzalez
02.2020 - 12.2020
High School Diploma -
Osceola High
Similar Profiles
Martha UrquidiMartha Urquidi
Detention Officer at Otero County Processing CenterDetention Officer at Otero County Processing Center
Ivy GatesIvy Gates
Records Clerk at Otero County Prison FacilityRecords Clerk at Otero County Prison Facility
GWYNN ROOTGWYNN ROOT
Intensive One on One Paraprofessional at East Otero School DistrictIntensive One on One Paraprofessional at East Otero School District
Kenisha HusbandsKenisha Husbands
Greeter at Launch Entertainment ParkGreeter at Launch Entertainment Park
Andrew LaskowskyAndrew Laskowsky
General Manager / Executive Manager at Feddon Automotive Group – Valley Chevrolet, GMC, CDJR, MitsubishiGeneral Manager / Executive Manager at Feddon Automotive Group – Valley Chevrolet, GMC, CDJR, Mitsubishi