Gimena Avila
Albuquerque,NM
Summary
Compassionate professional in the field of residential guidance, known for high productivity and efficiency in task completion. Possess specialized skills in conflict resolution, program development, and community building. Excel in empathy, communication, and leadership, ensuring positive outcomes in diverse living environments.
Overview
3
3
years of professional experience
Work History
Receptionist
Juliette Eye Institute
Albuquerque, NM
10.2024 - Current
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Responded to inquiries from internal staff members regarding office operations.
- Scheduled appointments for clients, customers, and other visitors.
- Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.
Residential Advisor
Albuquerque Job Corps
Albuquerque, NM
01.2024 - 09.2024
- Provided guidance and support to students in a residential setting.
- Facilitated programs such as study sessions, movie nights, and intramural sports activities.
- Conducted weekly meetings with residents to discuss issues and plan events.
- Assisted students on making sure they left the program with excellent independent living skills.
- Prepared flyers to inform students of on-campus events and meetings, posting to bulletin boards to attract attention.
- Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
Daycare Teacher
Precious Moments Childcare
Albuquerque, NM
07.2022 - 01.2023
- Created a positive, nurturing environment for young students.
- Supervised children during meal times, playtime, and other activities.
- Encouraged creativity through art projects and storytelling.
Education
High School Diploma -
West Mesa High School
Albuquerque, NM05-2022
Diagnostic Medical Sonography
Central New Mexico Community College
Albuquerque, NMSkills
- Crisis Management
- Residential care
- Client Transportation
- Client Relationship Management
- Daily living assistance
- Call Answering and Routing
- Behavioral Management
- Problem-solving abilities
- Positive Reinforcement
- Organizational Skills
- Case File Management
Timeline
Receptionist
Juliette Eye Institute
10.2024 - Current
Residential Advisor
Albuquerque Job Corps
01.2024 - 09.2024
Daycare Teacher
Precious Moments Childcare
07.2022 - 01.2023
High School Diploma -
West Mesa High School
Diagnostic Medical Sonography
Central New Mexico Community College