Gimiaria Lewis
Albany,Ga
Summary
Versatile customer service representative with proven experience delivering service standards to high-level customer accounts. Strong communicator who builds client trust with persuasive language and unwavering customer support attitude.
Professional personal care assistant with strong track record in client care and support. Known for delivering high-quality care and adapting to individual client needs. Focused on collaborative teamwork and achieving positive outcomes, consistently dependable, and flexible in dynamic environments. Proficient in personal hygiene assistance and mobility support, with caring and empathetic approach.
Overview
4
4
years of professional experience
Work History
PCA
Always Caring
Albany, GA
05.2022 - 06.2023
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Daycare Lead Teacher
Victory Kids Academy
Albany, GA
01.2021 - 01.2022
- Responsible for the academic, social-emotional, and developmental growth of the children in their care
- Maintained a safe, nurturing environment for infants by adhering to health and safety regulations.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Developed strong relationships with parents to foster trust and open communication regarding their child''s wellbeing.
Customer Service Representative
Walmart
01.2019 - 12.2019
- Greeting customers: Making customers feel welcome and heard
- Answering questions: Providing up-to-date information and addressing concerns
- Handling complaints: Finding solutions and following up to resolve issues
- Recommending products and services: Anticipating customer needs and familiarizing themselves with products and services
- Monitoring customer satisfaction: Ensuring a positive shopping experience and driving customer loyalty
Education
High School Diploma -
05.2021
Skills
- Ability to Work Independent
- Strong Written Communication Skills
- Comfort With Learning and Using Digital Tools
- Team Player Mindset With Cross-Cultural Literacy
- Reliable and Secure Equipment
- Emotional Intelligence
- Compassionate Care
- Personal Care Aide (PCA)
- CPR Certification
Specialskillscertifications
- Ability to Work Independently
- Self-Motivation
- Strong Written Communication Skills
- Comfort With Learning and Using Digital Tools
- Team Player Mindset With Cross-Cultural Literacy
- Reliable and Secure Equipment
- Emotional Intelligence
Timeline
PCA
Always Caring
05.2022 - 06.2023
Daycare Lead Teacher
Victory Kids Academy
01.2021 - 01.2022
Customer Service Representative
Walmart
01.2019 - 12.2019