Gina Acosta MBA, BSM

Currently overseeing a provider group comprising over 60 professionals, facilitating engagement with all 16 hospitals in San Antonio, rural counties, and over 45 post-acute care facilities.

Responsible for executing organizational operations, managing fiscal responsibilities, achieving budgetary targets, and optimizing staff performance.

Engage in daily interactions with C-suite executives across hospitals, fostering relationship-building and implementing strategic initiatives.

Spearheaded the revision and dissemination of standard operating procedures (SOPs), incorporating insights and feedback from stakeholders, customers, and employees, resulting in clearer and more effective guidance for users.

Established and strategically enforced key performance indicators to ensure adherence to budgetary constraints and optimization of operations.

• Managed operations of an 800-bed acute facility with over 600 physicians on staff
• Conducted market research to obtain up-to-date knowledge of current or upcoming marketing trends and effective campaign development
• Partnered with the executive leadership team on recommendations for company strategies in alignment with the changing needs of the target demographic
• Monitored financial key performance indicators that included budgets and expenditures to enhance profitability
• Oversaw a $3M annual marketing budget and an overall 200-million-dollar annual budget
• Launched creation and opening of specialty programs which generated additional revenues for SWG
• Increased market share by 20 percent over PY with quarter-over-quarter growth metrics
• Maintained an impressive networking book to include state and local officials, physicians, specialists, and key facility administrators needed to grow business and reach revenue initiatives
• Implemented processes that simplified procedures and reduced average processing time.
• Coordinated and led meetings to inform management and stakeholders of operational challenges and suggested improvements.
• Assessed risks associated with various projects, implementing mitigation strategies to protect company interests.
• Enhanced productivity through developing and implementing effective standard operating procedures.
• Contributed to business development efforts to drive revenue and meet corporate objectives.

• Managed the daily operational activities of the organization in a manner that maximized productivity and met budget goals
• Grew the organization from a census of 6 patients to over 120 in a two-year time frame as the sole marketer while running daily operations
• Oversaw financial reporting, ensuring accuracy and compliance with regulatory requirements.
• Verified compliance with best business practices throughout organization.